November 1, 2023 at 8:01 pmberryverySubscriber
When trying to export chart, the "Save As" window brings up the install directory and we cannot move into the home directory. Manually navigating to it results in an access denied error. It's Ansys 2023 R2 being run on Red Hat 8.
November 2, 2023 at 9:58 amAniketForum Moderator
Can you please explain a bit more about the error? Which license are you using? Whats the exact red hat version? and which Ansys product you are getting this error in?
Red Hat Enterprise Linux (RHEL) 7.8, 7.9, 8.3, 8.4, 8.5, 8.6, and 8.7 (64-bit) are supported for 2023R2. Please check https://www.ansys.com/content/dam/it-solutions/platform-support/2023-r2/ansys-2023-r2-platform-support-by-application-rev.pdf for more details.
November 3, 2023 at 1:12 amberryverySubscriber
When using Fluent Mechanical and clicking on a chart to export the data, a window pops up to save the data. However the location it opens up to is: /lib64. We cannot save here, it says access denied. We cannot navigate to the home directory because it also says Access denied. We cannot export the chart data. We are using Red Hat 8.7.
November 3, 2023 at 7:12 amAniketForum Moderator
please insert inline images describing your problem. What do you mean by Fluent Mechanical? is this issue in Fluent or Mechanical?
November 7, 2023 at 6:24 pm
November 8, 2023 at 8:09 amRohith PatchigollaAnsys Employee
Could you please try copying the path for "User Files" directory of this project and paste this path in the File name section in the window that popped up and hit Save, then it should navigate to this folder, after which you can provide the name of the text file?
You can also try exporting the file via Python Script in Mechanical scripting console.
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