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Failed v212 Installation

    • Bodydrop
      Subscriber

      I tried for the first time to install Ansys on a CentOS8 server. Currently I have the problem that I can not connect to a client (Windows) using the RSM Configuration 2021 R2.


      Short key data about the system:

         - The server is a HPC GPU cluster (CentOS8) - it is only one Server so everything except the license server should run on this server.

         - There is an esternen license server

         - Users of the cluster all have Windows laptops


      Here is a step by step guide I did on the CentOS8 server. No errors were thrown during installation or configuration. Since this is the first time I am running this, I may have missed something.


      # 1.Step: Mount iso files to directories (see pdf: ANSYS_INC._Installation_Guides.pdf)

      mount -ro loop /home/ISO/ANSYS2021R2_LINX64_Disk1.iso /mnt/iso/1/
      mount -ro loop /home/ISO/ANSYS2021R2_LINX64_Disk1.iso /mnt/iso/2/
      mount -ro loop /home/ISO/ANSYS2021R2_LINX64_Disk1.iso /mnt/iso/3/
      


      # Step 2: Install in silent mode

      INSTALL -silent -media_dir2 /mnt/iso/2/ -media_dir3 /mnt/iso/3/


      # Step 3:

      /usr/ansys_inc/v212/ProductConfig.sh -silent


      # 4.Step: Open file and add configuration (add lines)

      nano /etc/bashrc
      export PATH=$PATH:/usr/ansys_inc/v212/ansys/bin
      export PATH=$PATH:/usr/ansys_inc/shared_files/licensing/lic_admin
      


      # 5.Step: Configuring the server information (create file and add lines)

      touch /usr/ansys_inc/shared_files/licensing/ansyslmd.ini
      nano /usr/ansys_inc/shared_files/licensing/ansyslmd.ini
      [email protected]
      [email protected]
      


      # 6.Step: Install that RSM Launcher Service starts at Boot Time and check installation (see pdf: Remote_Solve_Manager_Tutorials_2021_R2.pdf, page:123)

      cd /usr/ansys_inc/v212/RSM/Config/tools/linux
      ./rsmconfig -launcher
      Test: ps aux | grep Ans.Rsm
      


      # 7. Step: Launching the RSM Configuration Application (ANSYS_Remote_Solce_Manager_Users_Guide.pdf, page:33)

      /usr/ansys_inc/v212/RSM/Config/tools/linux/rsmclusterconfig


      # 8. Step: Ensure that the variable is passed correctly when installing these services

      sudo -E /usr/ansys_inc/v212/RSM/Config/tools/linux/install_daemon -launcher
      sudo -E /usr/ansys_inc/v212/RSM/ARC/tools/linx64/install_daemon -arcmaster -arcnode
      /usr/ansys_inc/v212//RSM/Config/tools/linux/rsmlauncher restart
      


      Configuration of the RSM Configuration 2021 R2:

      HPC-Ressource:

      • Name: New HPC-Konfiguration
      • HPC-Type: LSF
      • Submit-Host: CLUSTER_ADDRESS

      File Management:

      • RSM internal file transfer mechanism
      • Staging directory path on cluster: \CLUSTER_ADDRESSstaging
      • HPC Side File Management: HPC staging directory


      I would appreciate help especially regarding the installation, configuration and queues.

    • Mangesh Bhide
      Ansys Employee
      I am assuming you are submitting from a windows computer to this Linux computer. please double check if the RSM needs to be configured for multiple NICs as per RSM trouble shooting guide. Please also see if you need to set userproxy port range per the documentation and open those ports in the firewall
    • Bodydrop
      Subscriber

      Thank you for your reply.
      First, yes your guess is correct. The requests are going from a Windows laptop to a Linux server.
      The server does not have multiple NICs so they are not configured.
      In which manual do I find the configuration of the userproxy port range?
    • Bodydrop
      Subscriber
      I have now tried to connect to the server via my Windows laptop. For this I used the RSM Configuration. When I go to the last tab "Queues" and run a test, I get the following message:
      "Access data could not be validated:
      System.Runtime.Remoting.RemotingException: the remote service LauncherService at xxxx:9212 could not be reached."
      I saw in another forum post that it is mostly a firewall issue. However, the server does not currently have a firewall. But beyond that the service is running fine, when I type "sudo netstat -lntup" I also see the active service on port 9212 (see image). And likewise I can ping the server.

      I have changed the settings in the meantime:

      Configuration of the RSM Configuration 2021 R2:
      HPC-Ressource:
      Name: New HPC-Konfiguration
      HPC-Type: ARC
      Submit-Host: CLUSTER_ADDRESS
      File Management:
      RSM internal file transfer mechanism
      Staging directory path on cluster: \\CLUSTER_ADDRESS\staging
      HPC Side File Management: HPC staging directory

    • Mangesh Bhide
      Ansys Employee
      Please search RSM documentation for your version for 9192 not reached
      Steps to address it are listed in the Firewall section of the trouble shooting guide
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