Failover feature ‘Discovery_level2’ is not available.. problems

- March 23, 2022 at 8:13 am
  
  Ezgi YAPICI
  Subscriber
  
  Hello,
  
  First of all, I looked for similar tickets on the forum. I opened a Discovery simulation license to my client. (floating) Installation and licensing seems fine. I checked. He can run SCDM. But when discovery opens, it only opens as read-only mode and gets the following error.
  
  "Failover feature 'Discovery-Level2' is not available.
  
  Request name disco_level2 does not exist in the licensing pool.
  
  No such feature exists.
  
  Feature : disco_level2
  
  License path: 1055@XXXX
  
  FlexNet Licensing error: -5.147"
  
  When I checked the license content, disco_level2 increment is located.
  
  I would be very grateful if you could help me solve the problem. I wish you good work.
  
  Ezgi Y.
- March 23, 2022 at 11:12 am
  
  Subashni Ravichandran
  Forum Moderator
  
  Hello EzgiYapici
  
  Can you please confirm if this a Discovery Floating license?
  
  Can you also please share the client and server diagnostics?
  
  Please follow the steps at the below link to extract the same.
  
  Discovery Floating licensing: Gathering diagnostic information
- March 23, 2022 at 12:06 pm
  
  Ezgi YAPICI
  Subscriber
  
  Hello Subashni
  
  Thank you very much for your return.
  
  We were able to fix the problem by changing the Client settings.
  
  Thanks again for your help.
  
  Respects.
  
  Ezgi Y.
  - June 9, 2022 at 9:38 am
    
    gioele.genazzi
    Subscriber
    
    EzgiYapici Hi Ezgi,
    
    I also have the same problem. Can you please help me and tell me what did you do exactly fo fix this problem?
    
    Thank you very much in advance.
    
    Kind regards,
    
    Gioele

Viewing 2 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions