Discovery Import

Discovery Import

File error

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    • rg
      Subscriber
      Hi why when I go to turn off the component I have that kind of surface left?   If I open the file and save it and try to open it it generates this error, the file is damaged?
      🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
    • Gaurav Sharma
      Subscriber

      Hi Roberto

      This seems to be an issue with just the preview and not the file. What is you open the file, does it open in SpaceClaim.

      The issue with preview can most be fixed by:

      1. Update Graphics card.
      2. Run the installer again and select "Repair", need not do a complete reinstall.

      What surface you are trying to highlight here. Is it the component named "Spiegato". If yes, that can be deleted manually by right clicking on it and select delete.

      Please let me know if I have made a mistake in understanding your query or if you need any further assistance.

      Thanks & Regards,

      Gaurav

    • rg
      Subscriber

      Hi Guarav Gaurav_ANSYS

      The problem of the preview is now clear while it is not clear why even if I turn off (hide) all the components I still have that kind of surface that cannot be selected.
      Can this also be an error due to the graphics card? (I attach photo)

       

      Regards

    • rg
      Subscriber

      Hi 

       

      Were you able to reproduce the problem?

       

      Regards

      • Gaurav Sharma
        Subscriber

        Roberto 

        i am unable to reproduce your observation. When I suppress PROVA, there is nothing left on the screen and all seems to be as per expectation.

         

      • rg
        Subscriber

        Gaurav_ANSYS Hi

        Try turning it off and turning it on several times after a while the error appears or you can rotate and press the home button 

        Sometimes the error does not, can it be that it is the fault of the graphics card plus the file is a bit damaged?

        regards 

      • Gaurav Sharma
        Subscriber

        Roberto 

        Not sure, though performing a number of operations too quickly can also lead to some issues and its better to avoid.

        Updating graphics card from manufacturer's website is also worth a try.

        Regards,

        Gaurav

      • rg
        Subscriber

        Gaurav_ANSYS  Hi Gaurav , thank you very much

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