Firewall Settings

- November 26, 2019 at 3:22 am
  
  raymond408
  Subscriber
  
  I want to know if port 443 was set in outbound to allow access. And I check the 443 by in telnet "telnet ansys-fno.flexnetoperations.com 443" but still no respond, how to make it work to get the license?
- November 26, 2019 at 5:42 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Raymond Chiu
  
  I will need to contact my team on this. I will keep you posted soon.
  - November 26, 2019 at 5:49 am
    
    raymond408
    Subscriber
    
    Subashni Noted with thanks.
- November 27, 2019 at 6:23 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Raymond Chiu
  
  Our experts say that Port 443 is the standard HTTPS port and they are not sure if you can telnet to it or what the result of the telnet connect would be.
  
  As the settings vary depending on the Firewall it is best you work with your IT team on this one.
  
  But, if you would like to check the user machine has access to FNO or not then you can execute the below command in Command Prompt.
  
  curl -v https://ansys-fno.flexnetoperations.com/flexnet/operations/deviceservices/ping -o output.log
- November 27, 2019 at 9:00 am
  
  raymond408
  Subscriber
  
  No output.log file was generated as below picture. Please help to check!
- November 27, 2019 at 9:30 am
  
  Subashni Ravichandran
  Ansys Employee
  
  Hello Raymond Chiu
  
  In the above image, the command output says "Failed to connect to ansys-fno.flexnetoperations.com port 443" which indicates that there is no outbound communication with ansys-fno.flexnetoperations.com. Please consult your IT team and make the necessary changes to the firewall.

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