Ansys Products

Ansys Products

FlexNet Licensing: not running

    • lytsophy
      Subscriber
      I have installed Ansys16.2 and license manager following instructor, and was trying to get licensing with an academic license in our lab. I got this FlexNet Licensing: not running problem while the other two worked well.n The Error was encountered while stopping the license manager. ansysli_server.exe ansysli_monitor.exe The license manager is running. However, its FlexNet component is not running correctly. To resolve this issue, please manually kill (in the order listed) the ansysli_monitor, ansysli_server, and lmgrd processes, and then start the license manager again through the License Management Center.nHowever I couldn't find these processes. May I ask for some helpn
    • lytsophy
      Subscriber
      BTW, I have checked the FlexNet Debug Log, it saysnServer's System Date and Time:Fri Sep 04 2020 03:24:38 Tokyo Standard Timen 3:24:38 (lmgrd) pid 6112n 3:24:38 (lmgrd) SLOG:Summary LOG statistics is enabled.n 3:24:53 (lmgrd) The TCP port number in the license, 1055, is already in use.n 3:24:53 (lmgrd) Possible causes:n 3:24:53 (lmgrd)   1) The license server manager (lmgrd) is already running for this license.n 3:24:53 (lmgrd)   2) The OS has not cleared this port since lmgrd died.n 3:24:53 (lmgrd)   3) Another process is using this port number (unlikely).n 3:24:53 (lmgrd) Solutions:n 3:24:53 (lmgrd)   1) Make sure lmgrd and all vendor daemons for this n 3:24:53 (lmgrd)      license are not running.n 3:24:53 (lmgrd)   2) You may have to wait for the OS to clear this port.n 3:24:53 (lmgrd) Retrying for about 5 more minutesn... n 3:28:27 (lmgrd) Failed to open the TCP port number in the license.n
    • tsiriaks
      Ansys Employee
      There must really be one or some of these processes running.nIf you launch Windows Task Manager -> Details tab , do you see any of the followings : ansysli_monitor.exe, ansysli_server.exe, lmgrd.exe, and ansyslmd.exenPlease kill all of these processes and restart the License Manager again. n
    • lytsophy
      Subscriber
      Thank you so much!nThe problem has been solved!n
    • lytsophy
      Subscriber
      Sorry, the problem has been solved and there comes a new error again that stopped the license managernpid 9852n10:01:54 (lmgrd) SLOG: Summary LOG statistics is enabled.n10:01:54 (lmgrd) Done rereadingn10:01:54 (lmgrd) FlexNet Licensing (v11.13.0.2 build 162702 x64_n6) started on DESKTOP-7TP3LU6 (IBM PC) (9/4/2020)n10:01:54 (lmgrd) Copyright (c) 1988-2014 Flexera Software LLC. All Rights Reserved.n10:01:54 (lmgrd) World Wide Web:  http:/www.flexerasoftware.comn10:01:54 (lmgrd) License file(s): C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.licn10:01:54 (lmgrd) lmgrd tcp-port 1055n10:01:54 (lmgrd) (@lmgrd-SLOG@) ===============================================n10:01:54 (lmgrd) (@lmgrd-SLOG@) === LMGRD ===n10:01:54 (lmgrd) (@lmgrd-SLOG@) Start-Date: Fri Sep 04 2020 10:01:54 Tokyo Standard Timen10:01:54 (lmgrd) (@lmgrd-SLOG@) PID: 9852n10:01:54 (lmgrd) (@lmgrd-SLOG@) LMGRD Version: v11.13.0.2 build 162702 x64_n6 ( build 162702 (ipv6))n10:01:54 (lmgrd) (@lmgrd-SLOG@) n10:01:54 (lmgrd) (@lmgrd-SLOG@) === Network Info ===n10:01:54 (lmgrd) (@lmgrd-SLOG@) Listening port: 1055n10:01:54 (lmgrd) (@lmgrd-SLOG@) n10:01:54 (lmgrd) (@lmgrd-SLOG@) === Startup Info ===n10:01:54 (lmgrd) (@lmgrd-SLOG@) Is LS run as a service: Non10:01:54 (lmgrd) (@lmgrd-SLOG@) Server Configuration: Single Servern10:01:54 (lmgrd) (@lmgrd-SLOG@) Command-line options used at LS startup: -c C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files -l C:\Program Files\ANSYS Inc\Shared Files\Licensing\license.log n10:01:54 (lmgrd) (@lmgrd-SLOG@) License file(s) used: C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.licn10:01:54 (lmgrd) (@lmgrd-SLOG@) ===============================================n10:01:54 (lmgrd) SLOG: FNPLS-INTERNAL-VL1-1024n10:01:54 (lmgrd) Starting vendor daemons ... n10:01:54 (lmgrd) Started ansyslmd (pid 9920)n10:01:54 (ansyslmd) SLOG: Summary LOG statistics is enabled.n10:01:54 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT1n10:01:54 (ansyslmd) SLOG: VM Status: 0n10:01:54 (ansyslmd) SLOG: FNPLS-INTERNAL-CKPT2n10:01:54 (ansyslmd) Invalid license key (inconsistent authentication code)n10:01:54 (ansyslmd) ==>INCREMENT aa_mcad ansyslmd 2016.0930 permanent 5 215FDD2736C3  VENDOR_STRING=customer:01041419 SUPERSEDE ISSUER=SIEBEL  ISSUED=29-sep-2015 START=29-sep-2015 SIGN2=00F7 0D2B 057C  897A 8CD7 B123 8F26 1200 8D07 F1F2 A9AE AE23 AB44 245B EA46n10:01:54 (ansyslmd) Invalid license key (inconsistent authentication code)n10:01:54 (ansyslmd) ==>INCREMENT aa_ds ansyslmd 2016.0930 permanent 5 14A18DF1CEAA  VENDOR_STRING=customer:01041419 SUPERSEDE ISSUER=SIEBEL  ISSUED=29-sep-2015 START=29-sep-2015 SIGN2=00A4 7D8E 416F  4485 5328 D610 1312 6F00 3958 D0A1 B96A 45F0 BA68 1E24 32F4n10:01:54 (ansyslmd) Invalid license key (inconsistent authentication code)n10:01:54 (ansyslmd) ==>INCREMENT aa_t_a ansyslmd 2016.0930 permanent 5 4A6F583B44E0  VENDOR_STRING=customer:01041419 SUPERSEDE ISSUER=SIEBEL  ISSUED=29-sep-2015 START=29-sep-2015 SIGN2=007E 7A4C EB4D  FF48 7AA0 BCAE 2870 F800 84D7 804F 1267 CEF9 7303 5381 6445n10:01:54 (ansyslmd) License server system started on DESKTOP-7TP3LU6n10:01:54 (ansyslmd) No features to serve, exitingn10:01:54 (ansyslmd) EXITING DUE TO SIGNAL 27 Exit reason 4n10:01:59 (lmgrd) ansyslmd exited with status 27 (No features to serve)n10:01:59 (lmgrd) ansyslmd daemon found no features. Please correctn10:01:59 (lmgrd) license file and re-start daemons.n10:01:59 (lmgrd) n10:01:59 (lmgrd) This may be due to the fact that you are usingn10:01:59 (lmgrd) a different license file from the one you expect.n10:01:59 (lmgrd) Check to make sure that:n10:01:59 (lmgrd) C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic n10:01:59 (lmgrd) is the license file you want to use.nnDoes this mean there are some problems with my license file?n
    • tsiriaks
      Ansys Employee
      Is this license file generated for this machine ? License files are specific to each license server machine it's generated for because it uses the machine information in encryptions.nCheck C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.licnand see the first line, it should list like thisnSERVER 1055nThen, check your ANSYS License Management Center -> Get System HostID. You must see the hostID in the license file listed here; otherwise, this license file won't work on this machine.n
    • lytsophy
      Subscriber
      Thanks for your information.nI have checked the hostname and hostID and it is the same in ansyslmd.lic file. The flexnet licensing is still not running.nPS. Actually it might be a sharing license (I'm not sure), for the license file was given in our lab common files and we were supposed to change the hostname and hostID to our own machines.n
    • tsiriaks
      Ansys Employee
      No, you can't modify the license file manually. nCheck the original license file that is sent by ANSYS rep. That is the only machine the license can be installed on and can be setup as a license server machine. Then, all other machines can just tell the software where the licenses are hosted to pull the licenses via network.n
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