April 21, 2021 at 9:36 am
April 21, 2021 at 10:07 am
April 21, 2021 at 12:36 pmRobertoSubscriber
Hello Mohib Khan
The screen you showed me in the photo has already been done I see both the server and the license, can you explain to me how to lend the license?
How to use the BORROW function?
In the previous version 2020R1 there was ANSLIC_ADMIN UTILITY in the version 2021R1 it is not present
It's a bit urgent
April 21, 2021 at 2:21 pmMohib KhanForum Moderator
Hello Roberto ,
The borrow link on the left hand side in your first snapshot above is supposed to work similar to the Borrow function similar to what you could do with the below panel in Client ANSLIC_ADMIN Utility 2020 R2 . Unfortunately, at my end I am getting an error message for 2021 R1 for the same. I have requested our installation & licensing team to look into the same. In the meantime can you please share a snapshot with me what error or message you see when you click on that "Borrow" link available in the Ansys Client Licensing Settings 2021 R1 App.
April 21, 2021 at 2:45 pmRobertoSubscriber
Hello Mohib Khan
I am attaching a video, it tells me that there is no license to borrow, but it is not true as no one is using the license
Best Regards🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions
April 21, 2021 at 4:16 pmMohib KhanForum Moderator
Hi Roberto ,
I have received a response from Licensing team that it could be a VPN issue which might require some investigation. Since this is Ansys LM issue and not a product issue, they have suggested you to log a Support Request through Ansys Customer Portal using your partner account. Our licensing team can provide you support through that.
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