Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

Floating license issue

    • Yiting Jin

      We met this problem when running the software on a client server with floating license.



    • smajety

      As you suggested we added the server address and server name to the hosts file (C:\Windows\System32\drivers\etc) and the error mentioned aboved changed to below.

      And the license tab in the launcher now shows "Sever unreachable or licenses could not be found" in the "Domain" section. Could you please help resolve this on an urgent basis. 

    • Lito Yap
      Ansys Employee

      (1) Please check if the license file/server has been configured with static ports and these are opened for access on the server. 

      >> Ansys license manager configuration and license file installation – Ansys Optics 

      (2) Ensure that the Ansys license manager is up and showing the available license for checkout.

      >> Ansys license management center (overview) – Ansys Optics

      (3) If you are connecting from your Home computer on your Home Internet and the license server is on your institution's network, consult your IT department on how you can connect to the server on your institution's network. 

Viewing 2 reply threads
  • You must be logged in to reply to this topic.