floating license – see active users from client

- March 14, 2022 at 10:21 am
  
  Guillaume ANFOSSI
  Subscriber
  
  Hello,
  
  Our client uses floating versions of spaceclaim.
  
  From time to time, if spaceclaim crashes, the license is not released from the license server.
  
  Is it possible to see from a client computer (without involving IT) which users are using spaceclaim in order to remove the process that is running ?
- March 14, 2022 at 11:31 am
  
  Subashni Ravichandran
  Forum Moderator
  
  Hello GUICAD
  
  Let me check if I can find more information on this and get back to you.
- March 17, 2022 at 10:29 am
  
  Subashni Ravichandran
  Forum Moderator
  
  Hello GUICAD
  
  Which version of SpaceClaim is the customer using?
  
  If the customer is using the 2020 R2 version, this is a known bug in that version.
  
  Can you please try upgrading to a more latest version and check again?
- March 17, 2022 at 11:19 am
  
  Guillaume ANFOSSI
  Subscriber
  
  Customer uses Ansys SpaceClaim 2021R2.
  
  With SpaceClaim Enginner floating license, if all licenses are used, the user has a warning message when starting SpaceClaim to check the current users.
  
  Is the same case with Ansys SpaceClaim floating license?
- April 11, 2022 at 6:28 am
  
  Guillaume ANFOSSI
  Subscriber
  
  Hello,
  
  Any news for me on the possibility to see active users from a client computer with a floating ansys spaceclaim license?
  
  Thanks
- April 11, 2022 at 6:39 am
  
  Subashni Ravichandran
  Forum Moderator
  
  Hello GUICAD
  
  Apologies for the delay. If all licenses are engaged, then the user, on launching Discovery will get a notification that licenses are busy.
  
  If you would like to check who is using the licenses, you can check them in Ansys Client License Settings.

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