Ansys Products

Ansys Products

Fluent crashes on launch regardless of settings selected on the fluent launcher.

    • Stefan Sawyer

      Fluent crashes on launch regardless of settings selected on the fluent launcher.  Applog in event viewer says: exception code: 0xC0000005
      Faulting Application cx2220.exe, Faulting module hoops2300_x64_v140.dll

      I've applied all windows updates, Updated nVidia graphics drivers, Uninstalled and reinstalled 2022 R2.  Nothing tried has made any difference. 

    • Stefan Sawyer

      Error in EventViewer Application log:

      Faulting application name: cx2220.exe, version:, time stamp: 0x6290c803
      Faulting module name: hoops2300_x64_v140.dll, version:, time stamp: 0x5a3b8344
      Exception code: 0xc0000005
      Fault offset: 0x00000000004b3dc0
      Faulting process id: 0x3a64
      Faulting application start time: 0x01d8d1d0ad06e052
      Faulting application path: C:\PROGRA~1\ANSYSI~1\v222\fluent\fluent22.2.0\cortex\win64\cx2220.exe
      Faulting module path: C:\PROGRA~1\ANSYSI~1\v222\fluent\ntbin\win64\hoops2300_x64_v140.dll
      Report Id: d48ccc22-7e3c-4c50-9acb-293a082c7ecf
      Faulting package full name: 
      Faulting package-relative application ID: 



    • Stefan Sawyer

      Microsoft Error Reporting Log:


      Stopped working

      ‎9/‎23/‎2022 11:06 AM

      Report sent

      Faulting Application Path:    C:\Program Files\ANSYS Inc\v222\fluent\fluent22.2.0\cortex\win64\cx2220.exe

      Problem signature
      Problem Event Name:    APPCRASH
      Application Name:    cx2220.exe
      Application Version:
      Application Timestamp:    6290c803
      Fault Module Name:    hoops2300_x64_v140.dll
      Fault Module Version:
      Fault Module Timestamp:    5a3b8344
      Exception Code:    c0000005
      Exception Offset:    00000000004b3dc0
      OS Version:    10.0.19044.
      Locale ID:    1033
      Additional Information 1:    823b
      Additional Information 2:    823b5c734f15bcea99b96f0c00f3507b
      Additional Information 3:    2174
      Additional Information 4:    217469f38e460427cad2dcfd24747b98

      Extra information about the problem
      Bucket ID:    dd570ae91c5f65ddfd382ed9f9af701f (0)

    • Hunter Wang
      Ansys Employee

      Open a Command Prompt try below commands to see how Fluent works: 

      set HOOPS_PICTURE=msw/win

      "C:\Program Files\ANSYS Inc\v222\fluent\ntbin\win64\fluent.exe" 3d -t2

      Also try to set HOOPS_PICTURE to opengl, opengl2 and dx11 to see how Fluent works. 


    • Stefan Sawyer

      HOOPS_PICTURE=msw/win & opengl result in crash.

      HOOPS_PICTURE=opengl2 & dx11 fluent opens.

    • Hunter Wang
      Ansys Employee

      run below in Command Prompt to set HOOPS_PICTURE to opengl2 or dx11 as permanent user enviornment variable: 

      setx HOOPS_PICTURE opengl2

      Launch Fluent from Start. Hope it works. 

    • Stefan Sawyer

      Works with either setx HOOPS_PICTURE opengl2 or dx11.  Which would be better for a 10th Gen i7 with a Quadro P620?

    • Hunter Wang
      Ansys Employee

      dx11 coudl work better on Windows. 

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