Fluent doesn’t launch with workbench

- June 9, 2023 at 2:34 pm
  
  Aurelien Martin
  Subscriber
  
  Good morning,
  
  I downloaded Ansys software on your website (v2023 R1) however after making my mesh I can't open fluent. A dialogue box opens and says "the application does not launch". I disabled my firewall, all my drivers are up to date.
  
  Could you help me solve this problem?
  
  Thanks in advance.
  
  Cordially.
- June 12, 2023 at 6:56 pm
  Rajeshwari Jadhav
  Ansys Employee
  Hi Aurelien,
  Can you please try the following steps:
  1. Can you click on reset and then try to launch the application?
  2. Check if you have an updated graphics card if not then update it from NVIDIA’s website, here is the documented list of tested and thereby supported graphics drivers for Ansys applications: Graphics Card Tested.
  3. Can you clear the cache (type %appdata% in the address bar) and rename the Ansys folder to Ansys.old, rename .cfx and fluent.conf folder(C:/Users/username) and relaunch the application.
  4. Check and make sure the working directory is somewhere short and local.
  5. Can you check if there is any Security software/ Antivirus blocking the Ansys application?
  Let me know if any of the above methods works for you.

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