July 8, 2021 at 1:51 pmSaraBSubscriber
Hello, I am trying to use my university academic license by connecting through a Cisco VPN, but unfortunately Fluent is not working for me.
I installed Ansys 2020R2 (full version, not student) and added the license server IP in the anslic_admin utility.
Initially, when I tried to run Fluent I got this message:
ANSYS LICENSE MANAGER ERROR: Capability Fluent Solver does not exist in the ANSYS licensing pool.
No specified user license preferences match available products in the specified license path:
ANSYSLI_SERVERS: [email protected]
FLEXlm Servers: [email protected]
Hit return to exit.
Unexpected license problem; exiting.
I tried to follow some of the suggestions I found on the forum and now this is what happens:
-standalone Fluent doesn't give me any errors, however it does not load completely and I have to kill the process via task manager.
-if I try to open Fluent from Workbench it opens very briefly saying "Unable to connect to external socket: Error during socket creation", then it closes with the message "The Fluent application failed to start"
Here's what I tried so far:
-checked that the ports 1055 and 2325 are open
-checked for firewalls
-deleted license preferences in %appdata%
-added the following on the ansyslmd.ini file:
When I run the license status diagnostic I get the following message:
Jul 08, 2021 12:53: Attempting to display the license status...
DISPLAY THE LICENSE STATUS:
ANSYS Licensing Interconnect path = [email protected]
ANSYS FLEXlm license path = [email protected]
***** Note: Due to a FLEXlm limitation, all tasks may not be found *****
***** LICENSE SERVER STATUS: [email protected] *****
lmutil - Copyright (c) 1989-2015 Flexera Software LLC. All Rights Reserved.
Flexible License Manager status on Thu 7/8/2021 12:53
[Detecting lmgrd processes...]
License server status: [email protected]
License file(s) on mme144011: C:Program FilesANSYS IncShared FilesLicensinglicense_filesansyslmd.lic:
mme144011: license server UP (MASTER) v11.16.5
Vendor daemon status (on mme144011):
ansyslmd: UP v11.16.5
Feature usage info:
Users of 1spacdes: (Total of 550 licenses issued; Total of 0 licenses in use)
Users of a_catv6_reader: (Total of 550 licenses issued; Total of 0 licenses in use)
Could you please help me solve this issue?
Thank you very much!
SaraJuly 9, 2021 at 1:24 pmGeorge KarnosAnsys EmployeeHello Sara On the license server the daemon ansyslmd will be using a port also.
This port should also be opened in the firewall exceptions.
We recommend that if firewalls are in play that the license file be edited to give ansyslmd a static port as by default it is dynamic.
The vendor line can be changed as follows to give the ansyslmd a static port of 1056
VENDOR ansyslmd PORT=1056
once edited and saved, the license manager would need to be restarted and 1056 would need to be added to all firewall inbound and outbound exceptions
July 12, 2021 at 12:53 pmSaraBSubscriberDear Geo thank you very much for your reply. I will try to contact the license manager to do that.
Anyway in the meantime I have managed to make Fluent work by following this step:
set MPI Types to msmpi , select IP interface: 127.0.0.1
After doing this once, now Fluent works even with the default MPI and IP interface options.
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