Ansys Free Student Software

Ansys Free Student Software

Getting error AnsysWBU.exe encountered a problem

    • rdk9000
      Subscriber

      Hi,


      I've been running Ansys 2019 R1 for about a month now after I got if working from a previous problem. Now whenever I try to open design modeler I get AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersreganAppDataLocalTempAnsysWBDumpFile.dmp. After I click okay it says the geometry editor was closed abnormally. Based on previous posts I have deleted both local and roaming appdata. I run as administrator and nothing. 


       

    • tsiriaks
      Ansys Employee

      Hi rdk9000,


      Did you retry #3 and then #1 (has to be in this order) in here ?


      https://forum.ansys.com/forums/topic/installation-issues-and-starting-problems-geometry-editor/?order=all#comment-d679f502-c0dd-4edc-87b5-a98801843d73


       

    • rdk9000
      Subscriber

      Hi tsiriaks,


      I tried # 3 but am getting an error for the oleaut32.dll. It says "The module "oleaut32.dll" was loaded but the call to DIIRegisterServer failed with error code 0x80070005".  I also get similar errors for scrrun.dll and jscript.dll.


      Problem still persists.

    • tsiriaks
      Ansys Employee

      Did you run CMD Prompt with 'run as administrator' ?

    • rdk9000
      Subscriber

      I ran CMD Prompt as an administrator and all of #3 executed properly. I tried to open up a new Static Structural and go to design modeler and I'm still getting the same error.

    • tsiriaks
      Ansys Employee

      did you try #1 AFTER you did #3 ?


      Was there any Windows update installed recently ?


      What graphics card do you have on the machine ?

    • ceydaaltintas
      Subscriber
      I try #1 AFTER i did #3. But I still get the same problemn
    • ceydaaltintas
      Subscriber

      Please help men

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