September 6, 2019 at 2:12 amrdk9000Subscriber
I've been running Ansys 2019 R1 for about a month now after I got if working from a previous problem. Now whenever I try to open design modeler I get AnsysWBU.exe encountered a problem. A diagnostic file has been written: C:UsersreganAppDataLocalTempAnsysWBDumpFile.dmp. After I click okay it says the geometry editor was closed abnormally. Based on previous posts I have deleted both local and roaming appdata. I run as administrator and nothing.
September 6, 2019 at 4:26 pmtsiriaksAnsys Employee
Did you retry #3 and then #1 (has to be in this order) in here ?
September 7, 2019 at 2:41 pmrdk9000Subscriber
I tried # 3 but am getting an error for the oleaut32.dll. It says "The module "oleaut32.dll" was loaded but the call to DIIRegisterServer failed with error code 0x80070005". I also get similar errors for scrrun.dll and jscript.dll.
Problem still persists.
September 9, 2019 at 4:26 pmtsiriaksAnsys Employee
Did you run CMD Prompt with 'run as administrator' ?
September 10, 2019 at 12:49 amrdk9000Subscriber
I ran CMD Prompt as an administrator and all of #3 executed properly. I tried to open up a new Static Structural and go to design modeler and I'm still getting the same error.
September 10, 2019 at 11:25 pmtsiriaksAnsys Employee
did you try #1 AFTER you did #3 ?
Was there any Windows update installed recently ?
What graphics card do you have on the machine ?
January 26, 2021 at 9:16 amceydaaltintasSubscriberI try #1 AFTER i did #3. But I still get the same problemn
January 26, 2021 at 9:18 amceydaaltintasSubscriber
Please help men
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