Ansys Products

Ansys Products

Having problems launching ANSYS from the Mechanical APDL Launcer

    • bdiscala
      Subscriber

      Hi there, I was recommended by my lecturer to install ANSYS 19.2 so I can complete work from my home laptop,


      after installation of the Student Edition, I click the Mechanical APDL Launcher, select a directory to my Desktop (For my jobs/projects).


       


      As soon as I click run, I get hit with this error, file attached.


      Could anyone help me with this as I find this very frustrating and the future of my degree depends on this.


       


      Thanks a lot.

    • pgl
      Ansys Employee

      I've just tested my local installation of ANSYS 2019 R2 and all seems to be working fine with the M-APDL launcher. 


      For your case, could you try a different default jobname, and also check to see if the DLL Listed in the error message is present.


      Report back here your findings. 

    • bdiscala
      Subscriber

      I've rename the job to exercise1,


      and I have the DLL listed in the error message: 


       



       


      Cheers.

    • tsiriaks
      Ansys Employee

      Do a Windows search (especially in C:WINDOWSsystem32 , C:WINDOWS , and C:WINDOWSSystem32Wbem) for  mkl_intel_thread.dll


      Do you see any hit outside the ANSYS directory ? If so, please try renaming it to something else, but please note that this may break the software that installed this dll.


      If there is no hit, try the following commands in CMD Prompt and see if it works


      set PATH=C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem


      "%AWP_ROOT193%ANSYSbinwinx64launcher.exe"


      Thanks,


      Win

    • bdiscala
      Subscriber

      Thanks a lot! 


       


      I have found the file in my system32 folder, 


      What should I rename it to?

    • bdiscala
      Subscriber

      So i've renamed the file in the System32 Folder,


       


      As I've relaunched ANSYS I've come across the same initial problem.


      So I've copied and pasted the Path thing (I really am not good with computers) into CMD, entered the code and its opened the product launcher, but still, no solution.

    • tsiriaks
      Ansys Employee

      Open CMD Prompt, then type the following command


      set | findstr -i mkl


      then post the output of it here.


      If nothing returns from the command, type


      set


      then post the entire output here

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