HEAT error code 0xc0000005

- March 31, 2023 at 10:35 am
  
  Sarah Skoff
  Subscriber
  
  Hi everyone,
  
  We are trying to simulate a plasmonic structure with DGTD and analyse its thermal response to Joule heating simiarly to the example in the Application Gallery (Photothermal heating in plasmonic nanostructures (DGTD) – Ansys Optics)
  However, if we import the absorbed optical power and scale it to a factor which is appropiate for the structure the HEAT simulation throws up an error with code: 0xc0000005 and the additional message:
  C:\Program Files\Lumerical\v231\bin\thermal-engine-msmpi.exe
  As I understand that error is linked to a access violation in Windows. Has anyone of you any idea how to fix that?
  Running Win 11 Pro (Version 22H2) and Lumerical 2023 R1.2 to which I updated to this week.
  Additionally, the same error is raised if we try to run the simulation at our Server which runs an older 2022 R2.4 version of DGTD/HEAT on a Windows Server 2016 operating system.
  
  Thank you very much in advance.
  Fritz
- April 4, 2023 at 5:02 pm
  
  Lito Yap
  Ansys Employee
  
  Try to save the simulation/project files on the local drive of the computer running the simulation, not on a network or cloud drive (like OneDrive, DropBox, etc) or a folder that has to sync to a different drive.
- April 11, 2023 at 6:11 pm
  
  Khashayar Ghaffari
  Ansys Employee
  
  Hi Sarah,
  Just checking in to see if you need further support here. Please let us know if you have further questions.
  Best,
  Khash

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