September 15, 2023 at 9:51 pmXuyang LiuSubscriber
September 20, 2023 at 12:57 pmAymenAnsys Employee
Please visit https://www.ansys.com/it-solutions/platform-support to check if your setup is fully supported by Ansys.
If so then update the graphics drivers to the latest version.
If the problem persists, gather the log files and send them to Ansys Support at customer.ansys.com
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