Learning Forum

[Ricardo Mevert]

Hello, 

I'm trying to install the "Fluids and Structures" Linux-package (Current Release - 2023 R1) on CentOS 7. I downloaded the .tgz archive (FLUIDSTRUCTURES_2023R1_LINX64.tgz) from the "Downloads" section of the customer portal. On my CentOS 7 machine, I unpacked the archive and ran sudo ./INSTALL -silent. The installaion completed with some errors that were saved in /usr/ansys_inc. Here are the contents of my install.err, install_licconfig.log and install.log files: 

install.err: 

Ansys installation: Wed Jul 12 05:39:38 2023
Revision: 2023 R1

   mwcleanup: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   regedit: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   /usr/ansys_inc/v231/aisol/.workbench: line 228: 13490 Segmentation fault      "/usr/ansys_inc/v231/aisol/CommonFiles/linx64/readerhostu.exe" "-RegServer" "-B"
   /usr/ansys_inc/v231/aisol/CommonFiles/linx64/wbscriptu.exe: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.common.controlsu.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.graphics.controlsu.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.graphics.graphutilityu.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.configmgrcom.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.pluginfemcom.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.pmexportercom.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libfepsexportcom.so failed
   /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32: error while loading shared libraries: libX11.so.6: cannot open shared object file: No such file or directory
    ERROR: /usr/ansys_inc/v231/aisol/.workbench  -cmd /usr/ansys_inc/v231/aisol/../commonfiles/MainWin/linx64/mw/bin-amd64_linux_optimized/regsvr32 -c -nodisplay /usr/ansys_inc/v231/aisol/dll/linx64/libagpsenginecom.so failed
   /usr/ansys_inc/v231/Framework/bin/Linux64/Ans.DriverSetup.exe: error while loading shared libraries: libGL.so.1: cannot open shared object file: No such file or directory
   ###### Error #######
   Error executing configuration script '/tmp/ans_install_tmp12254/config/AnsConfigWB.sh'
   '/tmp/ans_install_tmp12254/config/AnsConfigWB.sh' terminated after 1 attempts with the following error(s):
       Unknown error
   Exit Code: 127

 

************************************************************************************

install_licconfig.log:

Installation directory: /usr/ansys_inc

Current date and time: Jul 12, 2023 - 05:39

_____________________________________________________________________________________________________________

                   ***** Your machine will now be configured to run the products that you installed *****

_____________________________________________________________________________________________________________

Checking to see if there are any client-related files that need to be moved from the update directory
    to their permanent locations...

   Attempting to move the new lmutil executable to its permanent location...

      Successfully moved the file.

   Attempting to move the ansysli_client executable to its permanent location...

      Successfully moved the file.

   Removed empty directory "/usr/ansys_inc/shared_files/licensing/linx64/update".

=============================================================================================================================================

 

************************************************************************************

install.log:

Configuring Energico script files ...
Configuring RDWorkbench script files ...
Configuring FORTE script files ...
Configuring ANSYS TurboGrid ...
Configuring ANSYS script files ...
Configuring ACP ...
Running "/usr/ansys_inc/v231/Tools/mono/Linux64/bin/mono" "/usr/ansys_inc/v231/commonfiles/CAD/bin/linx64/Ans.CadInt.CADConfigurationUtility.exe"

 

Log files is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log

MessageLogger.logFilePath is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log

ErrorLogger.errorFilePath is /usr/ansys_inc/v231/CADConfigLogs/CADConfigurationMgr.err

CatiaV5 Workbench Reader ..... Configure Success

 

NX Workbench Reader ..... Configure Success

 

NX  Workbench Reader ..... Not Configured

The installation completed with warnings/errors. Review any .err or .log files in:
/usr/ansys_inc

***IMPORTANT***
After completing this installation, you need to run the Ansys, Inc. License Manager installation on each machine designated as a license server.  These machines may have been specified during this installation or may have been previously specified.

Installation Complete: Wed Jul 12 05:39:38 2023

 

************************************************************************************

My questions are: 

1. What does the "unknown error" in install.err mean and why am I getting it?
2. How do I license my software? At no point during the installaion was I asked to specify my licensing server. My Ansys License Manager is running on a seperate Windows Server machine. 

Thank you and best regards.

[George Karnos]

Please check that ALL prerequisites are installed:
https://ansyshelp.ansys.com/account/secured?eturnurl=/Views/Secured/corp/v232/en/installation/unix_platform_libraries.html

The license specification may not be done if an earlier version is installed already.
Also, the errors you received means the install did not complete correctly. That may have prevented the licensing configurarion to complete.

 

[Ricardo Mevert]

Hello, I installed all the prerequisites on a fresh CentOS und re-ran sudo ./INSTALL -silent. Here's the output after it's done extracting: 

**************************************

RSS is disabled

 

Updating /usr/ansys_inc/shared_files/licensing/init_ansysli ...

Configuring Help ...

ANSYS Internet Doc has been configured.

/usr/ansys_inc/v231/Framework/bin/Linux64/runwb2 -cmd mono /usr/ansys_inc/v231/RSM/bin/AnsConfigRSM.exe
Configuring RSM...

Configuring default RSM and ARC Port numbers for 2023 R1 ...
Done!

Generating daemon scripts for this installation.
AWPROOTDIR = /usr/ansys_inc/v231
Creating RSM Launcher script ...
Created service script: rsmlauncher

AWPROOTDIR = /usr/ansys_inc/v231
Creating ANSYS RSM Cluster Master Service script ...
Created service script: arcmaster

AWPROOTDIR = /usr/ansys_inc/v231
Creating ANSYS RSM Cluster Node Service script ...
Created service script: arcnode

Configuring WB Simulation script files ...
[%wc] Registry Editor
Information in /usr/ansys_inc/v231/aisol/workbench.reg has been successfully entered into the registry.
ansyswbu.exe is not required ...
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.common.controlsu.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.graphics.controlsu.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.graphics.graphutilityu.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.configmgrcom.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.pluginfemcom.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libans.cadint.pmexportercom.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libfepsexportcom.so succeeded.
RegSvr32: DllRegisterServer in /usr/ansys_inc/v231/aisol/dll/linx64/libagpsenginecom.so succeeded.
Running "/usr/ansys_inc/v231/aisol/.workbench" -cmd -NoMW mono "/usr/ansys_inc/v231/commonfiles/CAD/bin/linx64/Ans.CadInt.CADConfigurationUtility.exe" ...

Log files is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log
MessageLogger.logFilePath is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log
ErrorLogger.errorFilePath is /usr/ansys_inc/v231/CADConfigLogs/CADConfigurationMgr.err
CatiaV5 Workbench Reader ..... Configure Success

NX Workbench Reader ..... Configure Success

NX  Workbench Reader ..... Not Configured
Running Graphics Driver Verification and Setup

Configuring ANSYS CFD Post ...

Configuring ANSYS CFX ...
Setting up a default parallel host configuration

Configuring CHEMKIN script files ...

Configuring Energico script files ...

Configuring RDWorkbench script files ...

Configuring FORTE script files ...

Configuring ANSYS TurboGrid ...

Configuring ANSYS script files ...

Configuring ACP ...

Running "/usr/ansys_inc/v231/Tools/mono/Linux64/bin/mono" "/usr/ansys_inc/v231/commonfiles/CAD/bin/linx64/Ans.CadInt.CADConfigurationUtility.exe"

 

Log files is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log

MessageLogger.logFilePath is /usr/ansys_inc/v231/CADConfigLogs/Latest/CADConfigurationMgr.log

ErrorLogger.errorFilePath is /usr/ansys_inc/v231/CADConfigLogs/CADConfigurationMgr.err

CatiaV5 Workbench Reader ..... Configure Success

 

NX Workbench Reader ..... Configure Success

 

NX  Workbench Reader ..... Not Configured

 

 

Exiting

 

**************************************

What to do now? Has the the installation completed successsfully? If so, how can I license the product considering my licensing manager is running on a seperate Windows Server? 

[George Karnos]

When running a -silent installation, you must specify the license server by using:

-licserverinfo
See installation Guide:
https://ansyshelp.ansys.com/account/secured?returnurl=/Views/Secured/corp/v232/en/installation/installation_set_crq_5qj_r5.html

Since it is already installed, you can manually specify the Server by creating an ansyslmd.ini file under the /usr/ansys_inc/shared_files/licensing/ directory.
contents of the file will be:
SERVER=1055@servername
ANSYSLI_SERVERS=2325@servername
(Where servername is the hostname of the license server)