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August 15, 2019 at 1:08 pm
xuemurong
Subscriberhi guys,
i want to insert some images in my new discussion. But I do not know how to do it. Could someone teach me the way to do it?
Thanks a lot.
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August 15, 2019 at 6:37 pm
peteroznewman
SubscriberSave the images to your hard disk drive in .png or .jpg format.
When you are writing your post, click on the Insert Image button in the toolbar along the top of the edit window. That's the one with the mountain icon with the little dot of a sun. Then you can browse the file system to the location where you saved your image files.
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August 15, 2019 at 7:21 pm
xuemurong
SubscriberThanks for your advice. I tried to insert image in the way that you said. But when i clicked the button, there is a small window. Inthe samll window there are 3 row, first is "Upload Image", second is "External Image" and the last is "Image Description". I browsed my image in "Upload Image". But I do not know how should I do in the next step. I tried to click "OK". But there are warning "Sorry an error occured"
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August 15, 2019 at 8:15 pm
Sandeep Medikonda
Ansys EmployeeThere is currently a problem with doing this or attaching files.
Our I.T has been notified and is looking into it.
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August 16, 2019 at 8:16 am
xuemurong
Subscriberhi guys,
now I am finding i cannot create a new discussion. While creating a new discussion, there is an error. And I do not know the reason. There is "Sorry, an error occurred while processing your request."
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August 16, 2019 at 1:05 pm
Rob
Ansys EmployeeI assume you've restarted the browser etc?
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August 16, 2019 at 1:43 pm
xuemurong
SubscriberI have tried to restart the chrome. But it was useless . And I used Safari. Also useless. And I used my Uni email to create a new account. And the error is always existing. I am in Germany. Are all German accounts in trouble? -
August 17, 2019 at 12:45 am
xuemurong
SubscriberI can not create the new discussion. It is very urgent. I need a help to solve the problem. The problem is " Sorry, an error occurred while processing your request." I need help in the forum, because there is a huge problem in my master thesis. Can someone help me?
Thanks a lot. And I must say I can only post information in this discussion.
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August 18, 2019 at 2:08 pm
shehabi
SubscriberI have tried to restart the chrome. But it was useless . And I used Safari. Also useless. And I used my Uni email to create a new account. And the error is always existing. I am in Germany. Are all German accounts in trouble?
Hi!
i have the same problem here!!
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August 19, 2019 at 2:37 pm
Sandeep Medikonda
Ansys EmployeeWe've been informed by I.T that the problem should now be fixed.
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April 16, 2020 at 4:26 pm
abdkhrbtli
SubscriberHi.
I have got this problem now and I am not able to raise any new discussion. I tried using different browser and restarting the PC but it didn't work.
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April 16, 2020 at 6:33 pm
peteroznewman
SubscriberNo one can insert images right now. I have reported the problem.
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April 17, 2020 at 8:48 am
Rob
Ansys EmployeeAnd it's fixed: IT waved the magic wand and threatened the server with a good kicking.
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December 22, 2020 at 12:35 pm
Jiri
SubscriberHow about uploading live screen video, demonstrating the problem I have much better then just word or pictures?
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December 22, 2020 at 10:04 pm
Rob
Ansys EmployeeNothing stopping you attaching video (I assume the extensions are allowed) but staff can't download it: the rest of the community can though.
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