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how to insert image when creating a new discussion

    • xuemurong
      Subscriber

      hi guys,

      i want to insert some images in my new discussion. But I do not know how to do it. Could someone teach me the way to do it?

      Thanks a lot.

    • peteroznewman
      Subscriber

      Save the images to your hard disk drive in .png or .jpg format.

      When you are writing your post, click on the Insert Image button in the toolbar along the top of the edit window. That's the one with the mountain icon with the little dot of a sun. Then you can browse the file system to the location where you saved your image files.

    • xuemurong
      Subscriber

      Thanks for your advice. I tried to insert image in the way that you said. But when i clicked the button, there is a small window. Inthe samll window there are 3 row, first is "Upload Image", second is "External Image" and the last is "Image Description". I browsed my image in "Upload Image". But I do not know how should I do in the next step. I tried to click "OK". But there are warning "Sorry an error occured"

    • Sandeep Medikonda
      Ansys Employee

      There is currently a problem with doing this or attaching files.

      Our I.T has been notified and is looking into it.

    • xuemurong
      Subscriber

      hi guys,

      now I am finding i cannot create a new discussion. While creating a new discussion, there is an error. And I do not know the reason. There is "Sorry, an error occurred while processing your request."

    • Rob
      Ansys Employee

      I assume you've restarted the browser etc?  

    • xuemurong
      Subscriber
      I have tried to restart the chrome. But it was useless . And I used Safari. Also useless. And I used my Uni email to create a new account. And the error is always existing. I am in Germany. Are all German accounts in trouble?
    • xuemurong
      Subscriber

      Hi guys,

      I can not create the new discussion. It is very urgent. I need a help to solve the problem. The problem is " Sorry, an error occurred while processing your request." I need help in the forum, because there is a huge problem in my master thesis. Can someone help me?

      Thanks a lot. And I must say I can only post information in this discussion. 

    • shehabi
      Subscriber
      I have tried to restart the chrome. But it was useless . And I used Safari. Also useless. And I used my Uni email to create a new account. And the error is always existing. I am in Germany. Are all German accounts in trouble?

      Hi!

      i have the same problem here!!

    • Sandeep Medikonda
      Ansys Employee

      We've been informed by I.T that the problem should now be fixed.

    • abdkhrbtli
      Subscriber

      Hi.

      I have got this problem now and I am not able to raise any new discussion. I tried using different browser and restarting the PC but it didn't work.

    • peteroznewman
      Subscriber

      No one can insert images right now. I have reported the problem.

    • Rob
      Ansys Employee

      And it's fixed: IT waved the magic wand and threatened the server with a good kicking. 

       

    • Jiri
      Subscriber
      How about uploading live screen video, demonstrating the problem I have much better then just word or pictures?


    • Rob
      Ansys Employee
      Nothing stopping you attaching video (I assume the extensions are allowed) but staff can't download it: the rest of the community can though.
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