How to uninstall expired Discovery Live Student?

- November 9, 2018 at 3:29 am
  
  Jairo
  Subscriber
  
  I was impressed by the free student software and wanted to test them. I downloaded the installer for Discovery Live Student, but that was in June, and I waited many months to run it. Now that I've run it, it says the copy is "expired", and it doesn't appear in the uninstall list.
  
  And when I try to download a new installer, I get an error message "Reference #30.a5ff1fc9.1541733970.17b05306".
  
  Please, how do I uninstall it now? And how do I download a new free copy?
- November 9, 2018 at 7:44 pm
  
  tsiriaks
  Ansys Employee
  
  Hi Jairo,
  
  You don't have to uninstall or reinstall it to renew your license. See the trick described here
  
  https://forum.ansys.com/forums/topic/license-refresh-without-changing-the-version-of-ansys/?order=all#comment-a42e3ba1-6b6c-450a-ac59-a96f0107b975
  
  The download issue has been reported a few times this past week, can you try resolutions from these threads
  
  https://forum.ansys.com/forums/topic/error-downloading-ansys-19-2-student-version/
  
  https://forum.ansys.com/forums/topic/ensight-product-download-error/
  
  Thanks,
  
  Win
- November 16, 2018 at 7:34 pm
  
  Jairo
  Subscriber
  
  Than you, tsiriaks!

Viewing 2 reply threads

You must be logged in to reply to this topic.

Ansys Innovation Space

Boost Ansys Fluent Simulations with AWS

Computational Fluid Dynamics (CFD) helps engineers design products in which the flow of fluid components is a significant challenge. These different use cases often require large complex models to solve on a traditional workstation. Click here to join this event to learn how to leverage Ansys Fluids on the cloud, thanks to Ansys Gateway powered by AWS.

Earth Rescue – An Ansys Online Series

The climate crisis is here. But so is the human ingenuity to fight it. Earth Rescue reveals what visionary companies are doing today to engineer radical new ideas in the fight against climate change. Click here to watch the first episode.

Ansys Blog

Subscribe to the Ansys Blog to get great new content about the power of simulation delivered right to your email on a weekly basis. With content from Ansys experts, partners and customers you will learn about product development advances, thought leadership and trends and tips to better use Ansys tools. Sign up here.

Trending discussions