Ansys Free Student Software

Ansys Free Student Software

How to uninstall expired Discovery Live Student?

    • Jairo
      Subscriber

      I was impressed by the free student software and wanted to test them. I downloaded the installer for Discovery Live Student, but that was in June, and I waited many months to run it. Now that I've run it, it says the copy is "expired", and it doesn't appear in the uninstall list.


      And when I try to download a new installer, I get an error message "Reference #30.a5ff1fc9.1541733970.17b05306".


      Please, how do I uninstall it now? And how do I download a new free copy?

    • tsiriaks
      Ansys Employee

      Hi Jairo,


      You don't have to uninstall or reinstall it to renew your license. See the trick described here


      https://forum.ansys.com/forums/topic/license-refresh-without-changing-the-version-of-ansys/?order=all#comment-a42e3ba1-6b6c-450a-ac59-a96f0107b975


      The download issue has been reported a few times this past week, can you try resolutions from these threads 


      https://forum.ansys.com/forums/topic/error-downloading-ansys-19-2-student-version/


      https://forum.ansys.com/forums/topic/ensight-product-download-error/


      Thanks,


      Win

    • Jairo
      Subscriber

      Than you, tsiriaks!

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