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I am getting this error when running Ansys Rocky 23.1

    • mkhademi
      Subscriber

      Hi everyone,

      Has anyone faced this error or knows why I am getting this error when running Ansys Rocky 2023R1? A screenshot is attached. Thanks.

    • DrAmine
      Ansys Employee

      No I did not face that. Issue seems to do with Open GL. 

    • Rob
      Ansys Employee

      Is this from starting the software, trying to load a old model or when running? 

    • mkhademi
      Subscriber

      Thank you DrAmine and Rob for your comments.

      Rob, it is from starting the software. It is working fine on my laptop with Nvidia Graphics. The problem is on my workstation which uses AMD graphics. It might be some internal issue. I downloaded and installed Rocky 2022R2 like in November 2022, and it worked very well on the same workstation. 

    • Rob
      Ansys Employee

      I've asked, but there may be a delay in getting an answer due to the holiday period. 

    • DrAmine
      Ansys Employee

       In the system requirements of Ansys Rocky CUDA compatibility is a must.

    • mkhademi
      Subscriber

      Hi Rob, and DrAmine,

      There was an issue with the AMD video graphics. I re-installed my Windows system to reset all to factory settings, and then Rocky ran without issue this time.

       

      Thank you again.

       

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