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  3. I have a student account and I can’t get my customer number. How I can fix this?

I have a student account and I can’t get my customer number. How I can fix this?

    • March 18, 2021 at 5:19 pm
      alikorkmaz9
      Subscriber
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    • March 19, 2021 at 3:24 am
      peteroznewman
      Subscriber
      Did you download the free ANSYS Student software from this site?
      If so, you don't have a customer number. Why do you think you need one?

    • March 19, 2021 at 7:14 am
      alikorkmaz9
      Subscriber
      Thank you!
      However, I need to reach to customer portal. When I want to sign up to the customer portal. They expect a customer number to sign.
      What can I do on this issue?
    • March 19, 2021 at 7:14 am
      alikorkmaz9
      Subscriber
    • March 19, 2021 at 11:36 am
      peteroznewman
      Subscriber
      You are not a customer, you are using the free license. You don't get to use the customer portal. Why do you need to reach the customer portal?

    • March 19, 2021 at 5:42 pm
      alikorkmaz9
      Subscriber
      To download Ansys composite cure simulation (ACCS) package.
      Also, I am very appreciate for your consideration.
    • March 19, 2021 at 6:19 pm
      peteroznewman
      Subscriber
      Packages on the Customer Portal are not available to users of the free Student license.
      I expect you can do manually what that package helps to automate.
      Have you looked at Ansys Composite PrePost or ACP (Pre) and ACP (Post) in Workbench. That is included in the Student License.
      You can look for tutorial videos on YouTube and check the Courses on this site.
    • March 21, 2021 at 1:04 pm
      alikorkmaz9
      Subscriber
      Thank you! I am using ACP (Post). Hopefully, I could do it.
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