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3D Design

Topics related to Ansys Discovery and Ansys SpaceClaim.

Installation and Activation

    • Trevor Frost

      I tried to download Spaceclaim that we had renewed a while ago. I have just gotten around to it and I cannot get it to work. When I try to login to the software using my forum login, I get the pop-ups shown in the attached Activation Errors file. When I try to activate the license using the command window as suggested in the text file that contains the order, customer, and activation IDs, I get the error shown in the attached Activation Errors-Command Window file. What is wrong?

    • Subashni Ravichandran
      Forum Moderator

      Hello Trevor Frost

      Discovery Named User products require an active internet connection to allow License activation. 

      The error in the image shared says that you may have a Proxy setup which maybe blocking the license activation over internet. 

      Please refer to the below page for proxy setup changes you need to make to allow Subscription activation.

      Discovery - Patch for addressing proxy server issues - Knowledge Base - Ansys Discovery Forum

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