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Discuss installation & licensing of our Ansys Teaching and Research products

Installation Complete with Errors, AnsysAcademicStudent 2023R1 version

    • Michael Ahn
      Subscriber

      Hi, I'm using Windows11 Home Edition and I've tried installing Ansys Student 2023R1 several times, all of them completed with an errror. The error message tells me to check 'install.log', but I cannot find what exactly the error is.. I've searched various cases online, and made sure to run setup.exe as administrator. What could possibly be the problem..??

       

      ...

      \WINX64.7z ...
        추출: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\student\WINX64.7z ...
        추출: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\license\WINX64.7z ...
        추출: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\configs\clientlicensing\WINX64.7z ...
      RSS가 비활성화됨
       
       
      파일 연결을 성공적으로 생성했습니다.
       
       
      경고/오류 발생으로 설치가 완료되었습니다. 다음에서 .err 또는 .log 파일을 검토하십시오.
      C:\Program Files\ANSYS Inc\ANSYS Student
       
      설치 완료: 일 3 19 02:36:42 2023
      <---------------------------------------<<<
       
      (Translation)
      ...
      \WINX64.7z ...
        Extract: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\student\WINX64.7z ...
        Extract: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\license\WINX64.7z ...
        Extract: C:\Users\안준혁\Downloads\ANSYSACADEMICSTUDENT_2023R1_WINX64 (1)\configs\clientlicensing\WINX64.7z ...
      RSS deactivated
       
       
      Successfully created file association.
       
       
      Installation completed with warnings/errors. Review the .err or .log file from:
      C:\Program Files\ANSYS Inc\ANSYS Student
       
      Installation Completed: Sun 3 19 02:36:42 2023
      <---------------------------------------<<<
    • George Karnos
      Ansys Employee

      What is the contents of the file install.err?

      It may be due to the non-english characters in your username.
      Please try installing with all english characters.

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