Installation problem

- February 8, 2021 at 4:47 pm
  
  flavinho99
  Subscriber
  
  Hi, I just installed ansys but when I try to launch I have an error in startup scriptcan't read env(ANSYS_SYSDIR):no such variable while executingnn
- February 8, 2021 at 10:45 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  Array Can you please open a Windows command prompt and send the full output of the set command? Can you share the install.log file contents from C:\Program Files\Ansys Inc?.ThanksnMattn
- February 10, 2021 at 9:12 pm
  
  dslondon1
  Subscriber
  
  Array I have the same issue, here is the output of the set command.nC:\Users\David>setnALLUSERSPROFILE=C:\ProgramDatanANSYS211_DIR=C:\Program Files\ANSYS Inc\ANSYS Student\v211\ANSYSnAPPDATA=C:\Users\David\AppData\RoamingnAWP_ROOT211=C:\Program Files\ANSYS Inc\ANSYS Student\v211nCADOE_LIBDIR211=C:\Program Files\ANSYS Inc\ANSYS Student\v211\CommonFiles\Language\en-usnCommonProgramFiles=C:\Program Files\Common FilesnCommonProgramFiles(x86)=C:\Program Files (x86)\Common FilesnCommonProgramW6432=C:\Program Files\Common FilesnCOMPUTERNAME=GAMING-RIGnComSpec=C:\Windows\system32\cmd.exenDriverData=C:\Windows\System32\Drivers\DriverDatanHOMEDRIVE=C:nHOMEPATH=\Users\DavidnLOCALAPPDATA=C:\Users\David\AppData\LocalnLOGONSERVER=\\GAMING-RIGnLSTC_LICENSE=ANSYSnNUMBER_OF_PROCESSORS=16nOneDrive=C:\Users\David\OneDrivenOneDriveConsumer=C:\Users\David\OneDrivenOS=Windows_NTnPath=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Users\David\AppData\Local\Microsoft\WindowsApps;nPATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSCnPROCESSOR_ARCHITECTURE=AMD64nPROCESSOR_IDENTIFIER=AMD64 Family 23 Model 113 Stepping 0, AuthenticAMDnPROCESSOR_LEVEL=23nPROCESSOR_REVISION=7100nProgramData=C:\ProgramDatanProgramFiles=C:\Program FilesnProgramFiles(x86)=C:\Program Files (x86)nProgramW6432=C:\Program FilesnPROMPT=$P$GnPSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\ModulesnPUBLIC=C:\Users\PublicnP_SCHEMA=C:\Program Files\ANSYS Inc\ANSYS Student\v211\AISOL\CADIntegration\Parasolid\PSchemanSESSIONNAME=ConsolenSystemDrive=C:nSystemRoot=C:\WindowsnTEMP=C:\Users\David\AppData\Local\TempnTMP=C:\Users\David\AppData\Local\TempnUSERDOMAIN=GAMING-RIGnUSERDOMAIN_ROAMINGPROFILE=GAMING-RIGnUSERNAME=DavidnUSERPROFILE=C:\Users\Davidnwindir=C:\Windowsnn
- February 10, 2021 at 9:21 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  Please try setting the variable ANSYS_SYSDIR with a value of winx64.n
- February 10, 2021 at 9:48 pm
  
  dslondon1
  Subscriber
  
  no luck. Tried again downloading setup to program files x64 and running setup.exe as admin. No successn
- February 10, 2021 at 9:57 pm
  
  dslondon1
  Subscriber
  
  what would you like me to insert and where?n
- February 11, 2021 at 2:16 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  In your Windows environment variables, create a new variable named ANSYS_SYSDIR with a value of winx64. You shouldn't be adding it to any files or anything else. What file is that that you show in your screenshot, you shouldn't be editing any of the ANSYS files.n
- February 11, 2021 at 2:17 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  Also, what application or shortcut are you trying to launch when you are encountering the error that prompted this post?n

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