December 25, 2018 at 6:12 pmnkandemirSubscriber
I have just downloaded and installed ANSYS 19.0. After the installation process, the setup interface stated that there are some errors/warnings. I have checked the error log and tried the run setup several times without uninstalling but it didn't work.
I have controlled the path "C:UsersNayýfAppDataLocal"; however, there was not any directory named "Temp".
I also noticed that some of the paths start with "C:UsersNay?fAppDataLocalTemp" whereas some others start with "C:UsersNayýfAppDataLocalTemp".
I have uploaded the error log and the screenshot of the "C:UsersNayýfAppDataLocal" directory.
Besides, I have another error log named "install_licconfig" as well. I think it is related to ANSYS, Inc. Licence Manager since I also had a similar error warning for the ANSYS Licence Manager installation.
Finally, I could not find the ANSYS application, so I was not able to run it.
Thanks for help
December 26, 2018 at 1:17 pmJakeCAnsys Employee
Did you extract the .zip file before running setup.exe?
If not, please try that. For example, extract to a directory on your desktop.
Also be sure that you have run setup.exe as an administrator:
Right Click on Setup.exe and select "Run As Administrator"
It also appears as though there are non-standard characters in your username.
Please try creating a local user with standard english characters such as "abc" (without the quotes)
Then extract and install while logged into that user.
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