Learning Forum

[raul]

I am trying to install ANSYS 2019 R2 Electronics Desktop, on a RedHat-like Linux operating system. 

When I type:   ./install

a windows appear, with a few options available. I click on "Install Electromagnetics Suite".

A smaller windows appears, with some text that starts with "Preparing InstallShield wizard". Also, a percentage number is shown. When the percentage reaches "60% complete", it stops, and another windows appears.

This windows says:

"3J

This application requires a Java Run Time Environment (JRE) to run", and more

I do have the Oracle JRE as my active Java environment. I have also tried activating the OpenJDK, but no look.

When I type "./install", I have also pointed to the java folders using "-is:javahome". But this does not help.

I have also tried to do the installation from the "Linux/AnsysEM/disk1" folder, by typing "./setup.exe", but the same problem happens.

 

I do not know what else to do. I really need help with this.

Any help would be greatly appreciated.

 

I attach a screenshot.

 

Thank you!

Raul

 

 

 

 

 

 

 

 

 

 

[tsiriaks]

Hi Raul,

Our installer uses JRE that's embedded inside the installation package. The fact that the installer doesn't see it leads me to think that you might be missing some prerequisites.

Can you try

yum install redhat-lsb

and see if that makes any differences ?

Thanks,

Win

[raul]

Thank you very much Win,

I tried your suggestion, but the redhat-lsb package is already installed:

 

"Package redhat-lsb-4.1-45.x86_64 is already installed.

Dependencies resolved.

Nothing to do.

Complete!"

 

when I go back to install the Electronics Desktop I still get the JRE problem

Thanks again for your support.

Raul

 

 

 

 

 

[tsiriaks]

Hmmm. What is the output of

cat /etc/*release

Also, please check the AnsysEM installation guide Chapter 1 and make sure that you have all prerequisites listed there installed.

Thanks,

Win

[raul]

 

Hi Win,

Reading the Installation Guide Chapter 1, it seems that the requirements are 32-bit libraries. Am I supposed to have those installed on a 64-bit OS ?

below is the output of cat /etc/*release.  

I am aware that Fedora is not officially supported, but still would have expected to be able to install the ANSYS software.

Thanks again!

Raul

 

 

Fedora release 29 (Twenty Nine)

NAME=Fedora

VERSION="29 (MATE-Compiz)"

ID=fedora

VERSION_ID=29

PLATFORM_ID="platform:f29"

PRETTY_NAME="Fedora 29 (MATE-Compiz)"

ANSI_COLOR="0;34"

CPE_NAME="cpeo:fedoraproject:fedora:29"

HOME_URL="https://fedoraproject.org/"

DOCUMENTATION_URL="https://docs.fedoraproject.org/en-US/fedora/f29/system-administrators-guide/"

SUPPORT_URL="https://fedoraproject.org/wiki/Communicating_and_getting_help"

BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Fedora"

REDHAT_BUGZILLA_PRODUCT_VERSION=29

REDHAT_SUPPORT_PRODUCT="Fedora"

REDHAT_SUPPORT_PRODUCT_VERSION=29

PRIVACY_POLICY_URL="https://fedoraproject.org/wiki/LegalrivacyPolicy"

VARIANT="MATE-Compiz"

VARIANT_ID=matecompiz

Fedora release 29 (Twenty Nine)

Fedora release 29 (Twenty Nine)

 

[tsiriaks]

Hi Raul,

Yes, you also need those 32-bit libraries to be installed.

Hopefully, that helps; otherwise, Fedora is going to be the prime suspect here.

Thanks,

Win

[FHRAEM]

Got the same error with opensuse Leap 15.0. and Fedora - using the Cinnamon desktop.

Maybe I'm wrong but it could be a problem with the desktop installed (mate/cinnamon) ?

 

 

 

Hi Raul,

Yes, you also need those 32-bit libraries to be installed.

Hopefully, that helps; otherwise, Fedora is going to be the prime suspect here.

Thanks,

Win

[raul]

Hi FHRAEM

Thank you very much for your information. 

I was finally able to solve the issue. The problem was most likely the fact that I used Fedora Mate.

I changed the operating system to CentOS 7 and I was able to install and use HFSS.

Specifically, (1) First I installed CentOS 7 with its standard desktop environment (Gnome 3). (2) Then I installed HFSS and it worked.  (3) Then I installed the Mate Desktop.  (4) Then I checked if HFSS would still work when logging in with Mate instead of Gnome 3, and it did

Cheers

Raul