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  3. Invalid ANSYS product code try to open MECHANICAL APDL 2019 R2

Invalid ANSYS product code try to open MECHANICAL APDL 2019 R2

    • August 23, 2019 at 4:50 pm
      JHOANESPA
      Subscriber

       I am trying to start MECHANICAL APDL 2019 R2 on windows 10 and it throws me Invalid ANSYS product code, please what can I do to solve this problem, thanks.

    • August 24, 2019 at 12:24 am
      tsiriaks
      Ansys Employee

      Can you try creating a test Windows user account that contains only English letters or numbers , then rerun the M-APDL again ?


      Thanks,


      Win

    • August 24, 2019 at 1:57 am
      JHOANESPA
      Subscriber

       


      Hello, thank you very much, now the program runs perfectly .

    • August 26, 2019 at 6:19 pm
      tsiriaks
      Ansys Employee

      Perfect ! Thank you very much for the update.


      Could you mark the thread as 'resolved' ('Is Solution') ?


      Thanks,


      Win

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