Ansys Free Student Software

Ansys Free Student Software

Issue with ANSYS 19.2 version

    • vmadhavareddy4
      Subscriber
      Hi.
      I am having issues opening the software from yesterday. Till yesterday it worked properly but today when I tried to open the software it is not opening. I uninstalled and reinstalled it but still not opening. Can anyone suggest any solutions.
      Thank you.
    • tsiriaks
      Ansys Employee

      Hi vmadhavareddy4,


      Could you post the screenshot of the issue ?


      Thanks,


      Win 

    • vmadhavareddy4
      Subscriber

      Hello 


      Thanks for the reply.


      A very good day.


      I don't see any error messages showing while I am starting ANSYS software. once I open the workbench it has to read all the directory files right, like licence, fluent, CAD and everything, but in my case when it starts it only shows initializing license and then disappears, it does not read any installed directories to initiate the programme, I tried uninstalling and installing It but no luck. after the installation in the log file it is showing an error says


      ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS STudentv192CADConfigLogsCADConfigurationMgr.err


      please assist me in this regard to solve this issue. there is lot at stake in my academics, I have to use ANSYS no matter what to complete my degree, or else I am screwed.


      looking for your reply.


      Thank you.

    • tsiriaks
      Ansys Employee

      Hi vmadhavareddy4,


      Please try this. Open CMD Prompt and issue the following command 


      move %appdata%ansysv192 %appdata%ansysv192.old


      Does this make any difference ?


      Thanks,


      Win

    • vmadhavareddy4
      Subscriber

      Hello


      Thank you for the reply


      I have tried this but the cmd is showing syntax of the command is incorrect


      Please tell me any other method use to resolve the issue


      looking forward for your reply.


      Thank you

    • tsiriaks
      Ansys Employee

      Hi vmadhavareddy4,


      Did you copy and paste the entire line ?


      Please post the screenshot of the CMD Prompt


      Thanks,


      Win


       

    • vmadhavareddy4
      Subscriber

      Log file after InstallationAFter showing this which is initializing license and then it disappears without reading other log filesCommand prompt error message


      Looking forward for your reply.


      Thank you.

    • tsiriaks
      Ansys Employee

      Can you try running that command in non-elevated (not admin) CMD Prompt ?


      If you still have the issue, what is the output of 


      echo %appdata%


      It could be that your username has space or some special characters.


      Thank you,


      Win

    • vmadhavareddy4
      Subscriber

      Hello


      It did not help at all, but thanks for the help though. I have installed ANSYS 19.1 version in my pc it is working right now


      Thank you.

    • tsiriaks
      Ansys Employee

      Sounds good.


      Thanks for the update.


      Win

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