May 19, 2020 at 4:30 pmLoryMontagnaSubscriber
I had the R19.2 working on my PC and I decided to upgrade to the R20.1 version. I uninstalled the software and cleared also the AppData folder, then I installed the new version. When I try to run the Mechanical APCL Product Launcher an error appears saying "No Licensed Products Found".
If I open the Users License Preferences, no license are shown in the top part, for none of the category.
If I search in the Shared Files, the file student.lic is present and it contains the data required.
Can somebody please help me to solve this issue? I already restarted the PC after the installation.
May 19, 2020 at 8:37 pmtsiriaksAnsys Employee
Check your Windows environment variables to see if any of these exist
If so, delete them.
May 19, 2020 at 8:56 pm
May 19, 2020 at 9:36 pmtsiriaksAnsys Employee
That's great !
Just to clarify, you mean this image is before the issue is resolved or after ? Because this image shows some sign of licensing issue as well.
May 19, 2020 at 9:40 pmLoryMontagnaSubscriber
Unfortunately, the screenshot has been taken after deleting the two variables in Windows Enviroment. I supposed that everything was fixed because I was able to open the ADPL launcher, but apparently there are still some issues. Therefore, some extra help would be appreciated, thanks.
May 19, 2020 at 9:45 pmtsiriaksAnsys Employee
You can try the following command in CMD Prompt (make sure all ANSYS applications are closed first)
move "%appdata%ansys" "%appdata%ansys.old"
If this doesn't help, from Workbench, click on Tools -> License Preferences, then post screenshot here
Also, post the output of 'set' command (without quote) from CMD Prompt
May 19, 2020 at 10:12 pmLoryMontagnaSubscriber
Is seems that by moving the directory the Workbench is fixed: all the options appears now, and by opening the License Preferences the licenses are shown.
Thank you sincerely!
May 20, 2020 at 12:30 amtsiriaksAnsys Employee
Great to hear ! Glad everything is working for you now.
August 28, 2020 at 11:57 amkailaash_rajasegarSubscribern
October 13, 2020 at 2:17 pmpiotrpekackiSubscriberHello,nIt seems like I am having the same problem. I have installed the latest student version. So far I have followed every step from this post. nThis is a screenshot from Workbench, Tools -> License Preferencesnnand another one with output of command set from CMD PromptnAny help would be highly appreciatedn
October 27, 2020 at 1:38 pmTneedsHelpSubscriberHi,nI have the same problem. nBut I need a little help on the step before. Where or how do i find the CMD prompt and what do you mean by: move %appdata%\ansys %appdata%\ansys.old in the previous commend. nI would really appreciate your Help!nThank you very much!n
January 8, 2021 at 11:39 amjulendraSubscriberDo this in CMD:ncd c:\program files\ansys inc\ansys student\shared files\licensing\winx64nand thisnansysli_util.exe -checkout FLUENT_SOLVERn
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