launching software

- February 22, 2020 at 10:49 am
  
  katya.stansfield
  Subscriber
  
  Dear Sir
  
  I have acquired a single user academic license for ANSYS. However, I am having difficulties when launching the software as it returns a message 'No subscription available'
  
  Can you help?
  
  I look forward to hearing from you
  
  Kind regards
  
  Katya Stansfield
  
  Evolutionary Biology, University of Vienna
- February 24, 2020 at 6:07 am
  
  Naresh Patre
  Ansys Employee
  
  Hello KS
  
  Make sure that the license option is selected as "Floating" in ANSYS License Mode Manager which is available in ANSYS folder in Windows start menu. Check out below article about this License Mode Manager.
  
  https://ansyskm.ansys.com/forums/topic/changing-named-user-subscription-or-floating-enterprise-license-option-after-installation-of-discovery-products

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