June 20, 2020 at 9:12 am
June 24, 2020 at 9:37 pmtsiriaksAnsys Employee
There is something missing in your installation above.
Can you re-download the package, and reinstall again ?
June 26, 2020 at 2:29 pmKgpNiko16Subscriber
Thank u for reply , i have downloaded new ansys and still get same error..! Please help
Ans after launching ansys , i get error : Unable to connect to or start local server.
with no toolbox displayed
When i try ansys user license preference , it shows package itcl missing ,same error shown in above images
June 30, 2020 at 1:13 amtsiriaksAnsys Employee
So, you still get that missing itcl message in the install.err file ?
How do you extract/unzip the installation package ?
Is this school computer or your personal computer ?
Make sure you have full admin rights when installing the software. Also, I recommend to temporarily disable Anti-virus software while installing. Lastly, make sure you completely remove the 'C:Program FilesANSYS Inc' folder before you do the re-installation.
June 30, 2020 at 7:02 amKgpNiko16Subscriber
Yes still itcl file missing.
I have done couple of times..
Still no luck.
July 2, 2020 at 5:21 pm
July 3, 2020 at 1:22 amtsiriaksAnsys Employee
KgpNiko16, can you try uninstalling your 7zip, then just use Windows built-in extractor to unzip the installation package, and reinstall again.
walqa, yours is a different issue, please create a new thread and include the error from 'Show Details' . Also, search from past threads first. There are plenty of discussions regarding this error in the past.
July 3, 2020 at 7:16 amKgpNiko16Subscriber
Done as per your instruction but same error.
After some debugging i found that files that logger reports is not there , is there in the directory but it not able to read that ...!
Can i manually configure that ?
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