License

- February 11, 2018 at 9:52 am
  
  cas
  Subscriber
  
  I am using few accounts on the same machine. I try to enter a discovery license form one of the accounts after I installed it on an admin account.
  
  It is required entering to a discovery account, when I put the office account it refuses entering SpaceClaim.
  
  Please advise.
  
  Idan
- February 12, 2018 at 7:31 am
  
  Naresh Patre
  Ansys Employee
  
  Hello CAS
  
  Are you getting any error while launching Discovery SpaceClaim? Can you send the snapshot of error?
- February 12, 2018 at 7:39 am
  
  cas
  Subscriber
  
  Hi, no I dont get any error but it asking me to enter my account but dose not let me to do that. says that there is an error in the account name or password. In the same computer admin account i enter that Ansys account with no problem (in more then one computer), this is the account used to install the Discovery.
- February 13, 2018 at 10:19 am
  
  Naresh Patre
  Ansys Employee
  
  CAS So you are able to login using admin account but cannot login using other account, right? Did you register using the other account? If yes, Can you login to Discovery account of other account through below link and see if you can login and also see the subscription details under the other account:
  
  https://myaccount.ansys.com/mysubscriptions
  
  If you didn't register using other account, you will have to first register it.

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