TAGGED: addin, installation
November 13, 2019 at 2:34 amtthuiSubscriber
may i know where to find the following license information from ansys license file? i can only download and install the package once i know the exact package. i cannot find Granta, however. i can only go for 20199999 R2. thanks.
November 13, 2019 at 6:39 amSubashni RavichandranAnsys Employee
Your query does not seem relevant to Discovery Products.
As this Forum deals with only Discovery products related queries, I cannot help you here.
I would recommend you to reach out for support through the ANSYS Customer Portal.
November 13, 2019 at 6:49 amtthuiSubscriber
the license was provided when purchased Discovery, and we are directed to this forum, however. i could not get any useful information in ANSYS Customer Portal, thus, seek help here. Seem ANSYS support is extremely messy and not efficient, even for simple license and packages installation support.
November 18, 2019 at 5:35 amSubashni RavichandranAnsys Employee
I apologise for the confusion you are facing. Discovery Forum deals with Discovery related queries.
For information on Discovery packages, please refer to this page.
Granta is not a part of Discovery packages and therefore you will not find any license information related to it in your Discovery Licenses.
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