TAGGED: installation, Installation-FAQ
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December 9, 2020 at 10:55 am
Roberto
SubscriberHello
A customer has renewed the 3 license contracts, but there is a problem, the account that should be the administrator no longer has the licenses and is not an administrator.
Consequently, it is not possible to issue licenses to 3 different emails.
I can give you the data privatelyBest Regards
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December 9, 2020 at 11:27 am
Subashni Ravichandran
Forum ModeratorHello Roberto
Please share the customer details via email to ansys-discovery-support@ansys.com
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December 9, 2020 at 11:32 am
Roberto
SubscriberHello Subashni
I sent the email
Besy Regards
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December 10, 2020 at 10:49 am
Roberto
SubscriberSubashni Hello
the problem is solved
Regards
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