License not found

- July 25, 2019 at 10:09 pm
  
  cfajard1
  Subscriber
  
  I downloaded ANSYS two days ago, and it was working fine. Today I opened it and worked on it for like 10 min in Spaceclaim, I left and when I came back this error is being displayed in my screen: "Could not connect to license server: 60787@127.0.0.1. Connection timed out while connecting to the server". Spaceclaim is not working and if I close Spaceclaim and open it again it shows the same error. I closed ANSYS completely and now nothing works. What is happening? I just downloaded the program.
- July 25, 2019 at 10:27 pm
  
  tsiriaks
  Ansys Employee
  
  Are you using ANSYS Student (free) version or the Academic (paid-up license) version ?
  
  Is this 2019 R2, R1, or older version ?
- July 25, 2019 at 10:29 pm
  
  cfajard1
  Subscriber
  
  My bad, I am using the 2019 R2 version, the ANSYS student version.
- July 26, 2019 at 4:01 pm
  
  tsiriaks
  Ansys Employee
  
  Thanks for the info.
  
  This is odd.
  
  What is the output of
  
  "%awp_root194%..Shared FilesLicensingwinx64ansysli_util" -statli 2325@localhost
  
  in the CMD Prompt
  
  Also, you can try issuing the following commands in the CMD Prompt, see if that helps
  
  move "%appdata%ansys" "%appdata%ansys.old"
  
  move "%appdata%spaceclaim" "%appdata%spaceclaim.old"
  
  move "%localappdata%spaceclaim" "%localappdata%spaceclaim.old"

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