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Ansys Products

Licensing error while opening ANSYS Mechanical

    • ashish35
      Subscriber

       Hello,


      I have got hybrid product license pack for ANSYS 19.1.  Everything runs smooth with the software,  however, once in a while, I get a licensing error message saying "The shared license is not available to perform Geometry Attach operation" while trying to load up the imported geometry in ANSYS Mechanical. Once I get this error, I would not be able to open ANSYS Mechanical throughout the day. Would be really helpful if I get to run this feature throughout the license period without any obstruction.


      Thank you,


      Ashish

    • tsiriaks
      Ansys Employee

      Hi Ashish,


      That error message would appear when there is another operation going on that won't allow the license to be shared , such as meshing or solving, etc. 


      Please check if there is such operation running anywhere.


      One remedy to this issue is to set to use a 'separate license' Note: This option should be used only if you have many tasks of a license. If you have only one task of each license, do not use this as this settings would consume more licenses, than the default setting to try to share the license.


      ##########


      Try this 


      Close all ANSYS applications.


      Open CMD Prompt then use the following entire command including the quotation marks (but make sure to change your installation path accordingly)


      "C:Program FilesANSYS Incv191commonfilestoolswinx64ansyslm_relutil" -userprefs


      This should launch the 'License Preferences' GUI.


      On the bottom left, select 'Use a separate license for each application' > OK


      ##########


      Thank you,


      Win

    • ashish35
      Subscriber

      Dear Win,


      Thank you so much. This is resolved now.


      Best,


      Ashish

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