Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products

Licensing Issue after starting SpaceClaim

    • Ottel

      Hi there,

      i´m new to ANSYS and wanted to check it out these days.
      Sadly i can´t create 3D Models cause of an licensing issue.
      I tried a bit in the licensing manager but couldn´t solve my problem, hopefully anyone here knows the answer.

      Thank u in advance.


      Edit: In the attach is a screen of the error massage.

    • tsiriaks
      Ansys Employee

      Hi Ottel,

      In the Windows search , type


      then look for the file that says 'demo..log' 

      Open this file up and scroll to the bottom of the file and send me the screenshots of it

      Also, make sure that your username has only English letters (A to Z)

      Thank you,


    • Ottel

      Hi Win,

      i had special characters in the computername.

      Renaming already solved the issue.

      Many thanks for the tipp

    • DrAmine
      Ansys Employee

      You are welcome

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