Ansys Products

Ansys Products

Licensing Issue after starting SpaceClaim

    • Ottel
      Subscriber

      Hi there,


      i´m new to ANSYS and wanted to check it out these days.
      Sadly i can´t create 3D Models cause of an licensing issue.
      I tried a bit in the licensing manager but couldn´t solve my problem, hopefully anyone here knows the answer.


      Thank u in advance.
      Sebastian


       


      Edit: In the attach is a screen of the error massage.

    • tsiriaks
      Ansys Employee

      Hi Ottel,


      In the Windows search , type


      %temp%.ansys


      then look for the file that says 'demo..log' 


      Open this file up and scroll to the bottom of the file and send me the screenshots of it


      Also, make sure that your username has only English letters (A to Z)


      Thank you,


      Win

    • Ottel
      Subscriber

      Hi Win,


      i had special characters in the computername.


      Renaming already solved the issue.


      Many thanks for the tipp

    • DrAmine
      Ansys Employee

      You are welcome

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