Ansys Products

Ansys Products

Licensing issues

    • mattia_abrate
      Subscriber

      Dear support,

      I'm enrolled in the online master degree "Numerical Simulation in engineering with Ansys", after the installation I experienced problems in license validation, also following the troubleshooting procedure that was provided in the course material. In the attachments I uploaded some screenshot to explain my issue.

      Another question: can I use this license with every kind of connection? For example if I'm out of home and I'm using the study-room wifi ore the phone hotspot will the license work?

    • tsiriaks
      Ansys Employee
      Hi,nCould you post the screenshots inline with text ? ANSYS employees are not allowed to download attachment.nDo you have a license file that is issued for your own machine ? If so, there is a way to make it work without having network (or internet) connection .n
    • mattia_abrate
      Subscriber
      I don't have any files, this license is provided me by the university UPM Madrid, I registered the name of my laptop on their website as you can see from the screenshotsn
    • tsiriaks
      Ansys Employee
      If the license is hosted elsewhere and you are not connecting directly to your school network, you will need a stable network connection and VPN (this must be provided by your school) to connect to the network that the license server is connected to.nThen, make sure that in y our Client ANSLIC_ADMIN Utility -> Specify License Server machine, you fill out the correct information for the license server.nNote: Your images are still attached as files. Try using the 'Upload Images' button to attach it inline with text.n
    • mattia_abrate
      Subscriber
      Hi, I have the VPN, and all the needed data, what is still missing is the license file. How may I proceed to get it? nHOSTNAME: MattiaMSInPLATFORM: WINX64nIDTYPE: DnFLEXID: 3e8c7a43nn
    • tsiriaks
      Ansys Employee
      That's to generate license file. You do not need to provide this data.nJust do thisn1. make sure that in your Client ANSLIC_ADMIN Utility -> Specify License Server machine, you fill out the correct information for the license server.n2. verify that networking connection to this license server is good. You must be able to communicate with the license server via port 2325. If there is an issue at this step, contact your network IT.n
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