Discovery Import

Discovery Import

Log in error 500

    • enquiry
      Subscriber

      can someone help me i cant log in my account?

    • enquiry
      Subscriber

      anyone can help me?

    • enquiry
      Subscriber

      Anyone?

    • Subashni Ravichandran
      Ansys Employee

      Hello Ooi Sam

      This error typically occurs when the cloud server at our end is unavailable.

      Refer Resolving error - Unexpected HttpRequestException from ANSYS Cloud API trying to connect - Knowledge Base - Ansys Discovery Forum
      Let me check with my team to see if there is any issue and how soon it can be rectified. 

      In the meantime, please try again and let me know if you still see this issue.

    • enquiry
      Subscriber

      start from morning until still have this issue

    • Subashni Ravichandran
      Ansys Employee

      Hello Ooi Sam

      Can you please try activating using command prompt options?

      Discovery Subscription license - Command line options - Knowledge Base - Ansys Discovery Forum

    • enquiry
      Subscriber

      CANNOT EH

    • Subashni Ravichandran
      Ansys Employee

      Hello Ooi Sam

      Let me check with the team here and get back to you.

      Apologies for the inconvenience caused

    • enquiry
      Subscriber

      Subashni Get answer already?how to solve it ?

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