Ansys Products

Ansys Products

Mechanical will not run in 2019 R2

    • rdk9000
      Subscriber

      When using static Static Structural I cannot get mechanical to run from workbench. 

    • George Karnos
      Ansys Employee

      Hi,


      Can you please attach a screen shot of the error you are receiving?


      Thank You,


      Geo

    • rdk9000
      Subscriber

      Hello there! I'm not receiving an error the mechanical screen opens but is just dark gray. It never times out, I let it go for 30 min and waited on an error but nothing. I can open APDL and run it, I can also run space claim. The error in the picture in Workbench is due to me closing out mechanical.


    • tsiriaks
      Ansys Employee

       


      See the suggestions here


      https://forum.ansys.com/forums/topic/installation-issues-and-starting-problems-geometry-editor/?order=all#comment-d679f502-c0dd-4edc-87b5-a98801843d73


      Thanks,


      Win

    • rdk9000
      Subscriber

      Tried all the suggestions and still the same issue.

    • tsiriaks
      Ansys Employee

      What graphics card you have on the machine ?


      What is the output of 


      ping %computername% -4


      from CMD Prompt ?

    • rdk9000
      Subscriber

      Graphics card is NVIDIA GEForce GTX 950


      what computer name am I pinging


       

    • tsiriaks
      Ansys Employee

      you can copy the entire line and paste it there


      ping %computername% -4


      Also, try issuing the command


      dxdiag


      then post the screenshots of default page and the Display tab(s)

    • rdk9000
      Subscriber

      Pinging LAPTOP-FRS81GFL [192.168.1.153] with 32 bytes of data:


      Reply from 192.168.1.153: bytes=32 time<1ms TTL=128


      Reply from 192.168.1.153: bytes=32 time<1ms TTL=128


      Reply from 192.168.1.153: bytes=32 time<1ms TTL=128


      Reply from 192.168.1.153: bytes=32 time<1ms TTL=128


      Ping statistics for 192.168.1.153:


          Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),


      Approximate round trip times in milli-seconds:


       


          Minimum = 0ms, Maximum = 0ms, Average = 0ms


       





       

    • peteroznewman
      Subscriber

      I had the same problem.  Open as Administrator a Command prompt and run the following commands:


      regsvr32.exe ole32.dll
      regsvr32.exe atl.dll
      regsvr32.exe oleaut32.dll
      regsvr32.exe scrrun.dll
      regsvr32.exe jscript.dll
      regsvr32.exe vbscript.dll

      Then delete the files in the %APPDATA% Local and Roaming for both the ANSYS and SpaceClaim folders.


      These actions might make Mechanical work properly.

    • rdk9000
      Subscriber

      IT WORKED!!!!!!!!!!!!!!!!!!!!!!!! After a week of headaches I can finally access it!!!!! Thank you so much! 


       


      So what exactly was happening?

    • peteroznewman
      Subscriber

      In my case, the computer has both anti-virus and cyber-security programs running that I cannot turn off. One of those blocks the part of the ANSYS installer that registers these dll's in the registry.

    • tsiriaks
      Ansys Employee

      Now I'm confused since you said you tried all suggestions in


      https://forum.ansys.com/forums/topic/installation-issues-and-starting-problems-geometry-editor/?order=all#comment-d679f502-c0dd-4edc-87b5-a98801843d73

    • rdk9000
      Subscriber

      Hi there!  I did try everything, I don't believe there was a section that said to delete the files. Nevertheless the solution worked. Thank you for your help.

    • ankitagarg2994
      Subscriber

      I have gone through all the suggestions and found the solution. In my system cyber-security programs running which I was unable to off. But somehow. I have followed cyber security training and was able to manage to perform the task.

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