Learning Forum

[rdk9000]

When using static Static Structural I cannot get mechanical to run from workbench. 

[George Karnos]

Hi,

Can you please attach a screen shot of the error you are receiving?

Thank You,

Geo

[rdk9000]

Hello there! I'm not receiving an error the mechanical screen opens but is just dark gray. It never times out, I let it go for 30 min and waited on an error but nothing. I can open APDL and run it, I can also run space claim. The error in the picture in Workbench is due to me closing out mechanical.

[tsiriaks]

 

See the suggestions here

https://forum.ansys.com/forums/topic/installation-issues-and-starting-problems-geometry-editor/?order=all#comment-d679f502-c0dd-4edc-87b5-a98801843d73

Thanks,

Win

[rdk9000]

Tried all the suggestions and still the same issue.

[tsiriaks]

What graphics card you have on the machine ?

What is the output of 

ping %computername% -4

from CMD Prompt ?

[rdk9000]

Graphics card is NVIDIA GEForce GTX 950

what computer name am I pinging

 

[tsiriaks]

you can copy the entire line and paste it there

ping %computername% -4

Also, try issuing the command

dxdiag

then post the screenshots of default page and the Display tab(s)

[rdk9000]

Pinging LAPTOP-FRS81GFL [192.168.1.153] with 32 bytes of data:

Reply from 192.168.1.153: bytes=32 time<1ms TTL=128

Reply from 192.168.1.153: bytes=32 time<1ms TTL=128

Reply from 192.168.1.153: bytes=32 time<1ms TTL=128

Reply from 192.168.1.153: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.1.153:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

 

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

 

[peteroznewman]

I had the same problem.  Open as Administrator a Command prompt and run the following commands:

regsvr32.exe ole32.dll
regsvr32.exe atl.dll
regsvr32.exe oleaut32.dll
regsvr32.exe scrrun.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll

Then delete the files in the %APPDATA% Local and Roaming for both the ANSYS and SpaceClaim folders.

These actions might make Mechanical work properly.

[rdk9000]

IT WORKED!!!!!!!!!!!!!!!!!!!!!!!! After a week of headaches I can finally access it!!!!! Thank you so much! 

 

So what exactly was happening?

[peteroznewman]

In my case, the computer has both anti-virus and cyber-security programs running that I cannot turn off. One of those blocks the part of the ANSYS installer that registers these dll's in the registry.

[tsiriaks]

Now I'm confused since you said you tried all suggestions in

https://forum.ansys.com/forums/topic/installation-issues-and-starting-problems-geometry-editor/?order=all#comment-d679f502-c0dd-4edc-87b5-a98801843d73

[rdk9000]

Hi there!  I did try everything, I don't believe there was a section that said to delete the files. Nevertheless the solution worked. Thank you for your help.

[ankitagarg2994]

I have gone through all the suggestions and found the solution. In my system cyber-security programs running which I was unable to off. But somehow. I have followed cyber security training and was able to manage to perform the task.