Ansys Products

Ansys Products

Modify Ansys Customer Portal verification email address

    • Joseph Macy


      We are a student competition team and currently the primary verification email for allowing installation/set up of new instances of Ansys on new computers is that of a team alumni. We would like to change this email to a current team member's email. How can this be done?



    • Waled Raban
      Ansys Employee

      If you are referring to accessing the Ansys Customer Portal or Ansys Licensing Portal, then adding or removing of account admins is self-serve. You may log into the Licensing Portal, find the License Portal Access section and add/remove admins in there. If you are completely locked out of the Licensing Portal, then you must contact your Ansys account manager via email to make this request.  

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