October 21, 2022 at 1:22 pmJoseph MacySubscriber
We are a student competition team and currently the primary verification email for allowing installation/set up of new instances of Ansys on new computers is that of a team alumni. We would like to change this email to a current team member's email. How can this be done?
October 21, 2022 at 7:13 pmWaled RabanAnsys Employee
If you are referring to accessing the Ansys Customer Portal or Ansys Licensing Portal, then adding or removing of account admins is self-serve. You may log into the Licensing Portal, find the License Portal Access section and add/remove admins in there. If you are completely locked out of the Licensing Portal, then you must contact your Ansys account manager via email to make this request.
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