TAGGED: Discovery Live, graphics
July 9, 2018 at 9:22 am
July 9, 2018 at 12:11 pmNaresh PatreAnsys Employee
Can you try updating your drivers from Nvidia webpage and also the CUDA toolkit and then try running Discovery Live again.
July 10, 2018 at 4:32 amjerry.chenSubscriber
Naresh Patre I tried your suggestion, but still having the same issue. is there any particular setup in CUDA I have to complete before running Live?
July 10, 2018 at 4:53 amNaresh PatreAnsys Employee
July 10, 2018 at 6:37 amjerry.chenSubscriberNaresh Patre still not working. I have attached files you asked for.🛈 This post originally contained file attachments which have been removed in compliance with the updated Ansys">https://www.ansys.com/legal/terms-and-conditions">Ansys Learning Forum Terms & Conditions
July 10, 2018 at 9:48 amNaresh PatreAnsys Employee
Can you try reinstalling Discovery products by temporarily disabling any antivirus, anti malware, and Windows Defender functions? Also, ensure that you have full administrator privileges and launch the installer using Run as Administrator.
July 11, 2018 at 8:18 amjerry.chenSubscriber
Naresh Patre Unfortunately, still not working. I have uninstalled and reinstalled using administrator. What is the possible cause for this issue?
July 11, 2018 at 10:44 amNaresh PatreAnsys Employee
JC_TADC I will have to check with the development team on this since similar issues were resolved either by resetting user settings or by reinstalling.
Do you also have ANSYS Workbench installed? If yes, are Discovery products installed in the same location as of ANSYS Workbench?
July 12, 2018 at 2:06 amjerry.chenSubscriber
Naresh Patre there is no Ansys Workbench installed, but an trial ver. of Discovery was installed before regular ver.. At the beginning I ran into this issue with trial ver. so I installed regular ver. expecting the issue would be gone, but the issue was still present, then I posted request here to see if I can find solution.
I tried to uninstall both trial and regular Discovery, but only regular one could be uninstalled by Windows (I guess trial one was also removed), then I reinstalled regular Discovery, the issue still there.
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