No Results – Black fill

- January 5, 2022 at 12:58 pm
  
  tim.dukes
  Subscriber
  
  Hi Support,
  
  Have you ever seen something like the below when running a solution
  
  The particles/streamline/iso-surface options do not produce anything, direction filed gives a black image, and the contours option just gives a blue fill to the part. It is almost like there is no data, it is not being solved.
- January 5, 2022 at 2:43 pm
  
  Devendra Badgujar
  Ansys Employee
  
  Hello Tim Dukes
  
  Can you please try updating to the latest graphics drivers from the NVIDIA Website?
  
  Download Drivers | NVIDIA
- January 5, 2022 at 3:43 pm
  
  tim.dukes
  Subscriber
  
  Hi Devendra Badgujar this has been done but not changed anything. Any other ideas?
- January 5, 2022 at 4:22 pm
  
  Devendra Badgujar
  Ansys Employee
  
  Hello Tim Dukes
  
  Did you get any error message, Could you please share a screenshot of that error?
  
  Would you be able to share the simulation model as well?
- January 6, 2022 at 11:48 am
  
  tim.dukes
  Subscriber
  
  Hi Devendra Badgujar
  
  There was no error message just the black in image above where you would expect to see results gradients.
  
  Unfortunately this model is sensitive so can't be shared. Will send if it happens on a less sensitive model.
- January 6, 2022 at 12:13 pm
  
  Devendra Badgujar
  Ansys Employee
  
  Hi Tim Dukes
  
  It will be difficult to understand without the model file. If you want I can share the secure transfer link.
  
  I would suggest you check with Sample models available and see if you are facing the same issue. If not, it might be a file specific issue.
  
  Regards.
- February 8, 2022 at 3:18 pm
  
  tim.dukes
  Subscriber
  
  Hi Devendra Badgujar
  
  I have a Discovery file and some log files with a customer with the same issue.
  
  In 2021R2 it goes to this black model after a few iterations with 2022R1 it errors out and says cannot solve.
  
  Can I send you these privately and could you take a look and let me know what they issues may be?
  - February 9, 2022 at 10:49 am
    
    Devendra Badgujar
    Ansys Employee
    
    Tim Dukes
    
    Sure, please send. Can you please send the files to ansys-discovery-support@ansys.com?
    
    I will check the files and will let you know what can be the issue.
    
    Regards.
  - February 11, 2022 at 8:37 am
    
    Devendra Badgujar
    Ansys Employee
    
    Tim Dukes
    
    Let me know if you want to share these files privately and not on this email, I can share you the secure transfer link.
    
    Regards.
- February 11, 2022 at 10:41 am
  
  tim.dukes
  Subscriber
  
  Devendra Badgujar
  
  Sorry about the late reply, I am sending them over now.

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