Learning Forum

[chasmccoy]

Using spaceclaim 2022R1 from discovery distribution.  My license supports dataexchange 1/2.  I have linked all .stp, .stl, and .scdoc files to the spaceclaim program.  In file manager, if I double click on an SCDOC file, spacelame correctly opens with the file.  If I double click on a stp file (and the icon is pointing to spaceclaim), a spaceclaim dialog box opens asking for spaceclaim serial number.  From within spacelaim, however, I can directly open the STP file.  I don't believe in the current subscription model I had a serial number...if I do, please point me in the right direction.  However, I suspect the issue is that dataexchange files linked to spaceclaim have a problem instantiating spaceclaim.  Thanks for you help

[Devendra Badgujar]

Hi Charlie McCoy

The information for file / program association is stored in the Windows Registry.

You may be able to resolve this issue by right clicking one of the files and selecting Properties > Open With and navigating to C:Program FilesANSYS Incv221scdm then selecting SpaceClaim.exe.

Regards.

[chasmccoy]

I tried that.  It doesn't work, as it still asks to register your copy of spaceclaim and ask for a serial number.  The link to spaceclaim is not the issue.  The issue is that when opening a file type that goes through data exchange via clicking on the file, spaceclaim incorrectly asks for registration.  If you open the same file from within spaceclaim there is no issue.

[Devendra Badgujar]

Charlie McCoy 

Please can you confirm if you still have SpaceClaim Engineer (Serial number ) license installed on your machine where you are facing this issue. 

If that is the case may be uninstalling that version might help resolve this.

[chasmccoy]

This was a new machine...spaceclaim engineer was never installed.  Looking through the registry the only entires are for spaceclaim discover.  Here is what I seen when an stp file is double clicked.

[Devendra Badgujar]

HI Charlie McCoy

Please send me a recent SpaceClaim log file (from the error session). I will check with the team and get back to you with more information.

The SpaceClaim log files can be found in C:Users\User\AppData\Roaming\SpaceClaim\Log Files.
(Sometimes the AppData folder is hidden. To find it, type %appdata% into the file path and press enter)

Can you please confirm if these non scdoc files were created in SpaceClaim engineer version ?