Problem after installation

- November 15, 2017 at 9:10 am
  
  eric9057
  Subscriber
  
  Even after I completed installation following all steps, I couldn't find the workbench. I tried both 18.2 and 17.2 several times each(uninstalled before installing again) but it didn't work. So I looked into the "C:Program FilesANSYS Inc" file and found ANSYS.EXE. But I couldn't run it and the notice said that AnsMPI.dll and AnsGPU.dll are missing. How am I supposed to do?
- November 15, 2017 at 9:50 am
  
  Vishal Ganore
  Ansys Employee
  
  Which product are you installing? Student product or any other academic product? ANSYS.exe file will not open ANSYS. Have you tried searching Workbench from Start menu?
- November 15, 2017 at 10:57 am
  
  eric9057
  Subscriber
  
  The student one. I looked for workbench but I couldn't find it
- November 15, 2017 at 12:34 pm
  
  peteroznewman
  Subscriber
  
  For 17.2 Workbench is:
  
  "C:Program FilesANSYS Incv172FrameworkbinWin64runwb2.exe"
  
  For 18.2 Workbench is:
  
  "C:Program FilesANSYS Incv182FrameworkbinWin64runwb2.exe"
- November 15, 2017 at 3:08 pm
  
  eric9057
  Subscriber
  
  It works now! Thanks alot. I really appreciate it.
- November 23, 2017 at 3:17 am
  
  SebastianHidalgo
  Subscriber
  
  Hi, I found the file and it didn't work. I get the icon on the windows toolbar but I can't open the program
- November 23, 2017 at 12:00 pm
  
  peteroznewman
  Subscriber
  
  What version of Windows are you using?
  
  Please reply with screen snapshots of the properties of the icon.
- November 23, 2017 at 2:40 pm
  
  SebastianHidalgo
  Subscriber
  
  Windows 10. This is what I get when opening the program, nothing more.
  
  Here, the properties of the icon, hope it can help.
- November 10, 2019 at 1:22 pm
  
  arif5809
  Subscriber
  
  Please help me to rectify this problem..
  
  I have installed ansys acedamics version, on my Desk top with windows 7 ultimate service pack 2, I have also installed .NET 4.8
  
  but I cannot draw anything on SCDM platform...I see a blank sheet there is no GRID visible.
  
  Kindly help me
- November 15, 2019 at 11:48 pm
  
  tsiriaks
  Ansys Employee
  
  please create a new thread for your issue

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