October 6, 2018 at 9:31 pmrubenruizgonzalSubscriber
After installing ANSYS 19.2, I try to open the Workbench but it doesn't let me enter it, it gives me the next problem:
"Unexpected error: The folllowing required addins could not be loaded: Ans.SceneGraphChartAddIn. The software will exit".
Looking forward for your answer.
October 8, 2018 at 11:02 amANSYS_MMadoreAnsys Employee
This could be an issue with Windows user account contains some special characters or non-English language alphabets. For a quick test, try creating a new/simple Windows user account that contains only English letters and/or numbers, such as abc, a123, etc. , and see if that fixes the issue.
October 8, 2018 at 3:24 pmrubenruizgonzalSubscriber
I have tried to do that but it gives me the same error.
Thank you for your attention, looking forward for your answer.
October 8, 2018 at 5:37 pmtsiriaksAnsys Employee
Please post the screenshot of the output of 'set' command (without quote) from the CMD Prompt.
October 8, 2018 at 5:58 pm
October 8, 2018 at 7:19 pmtsiriaksAnsys Employee
Can you login to the new account that you created per Matt's suggestion above, then post the output of the set command ?
April 17, 2019 at 8:02 amellaniSubscriberhow to stop the simulation of Ansys 2019 R1 during running of the case? i have to wait for the ansys to stop run for few hour even after i got the result that i want from cd, cl and st graph.
April 17, 2019 at 3:03 pmJakeCAnsys Employee
Please create a new topic/thread for this question and specify which products you are using, and the steps you are taking to run a job.
Also please specify if you are running the job locally or sending to a cluster, and if this happens with all projects or just this one.
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