Problem running workbench after installation of AnsysStudent2021R1 : VCRUNTIME140

Problem running workbench after installation of AnsysStudent2021R1 : VCRUNTIME140_1.dll

- February 11, 2021 at 12:09 am
  
  angiekill1208
  Subscriber
- February 11, 2021 at 2:29 pm
  
  George Karnos
  Ansys Employee
  
  Hello Angiekill1208,nvcruntime14_1.dll is part of the prerequisites installed.nThere may have been an issue with installing those.nWhen installing, did you right-click on setup.exe and choose more->run as administratornYou can also manually install the prerequisites nUnder the prereqs directory of the download you will see the Visual C++ install executables.nOr, you can download and install both the x86 and x64 versions of the Microsoft Visual C++ 2015 - 2019 Redistributable, that should resolve this provided you install both versions . . .nPlease let me know if this helps!nBest,nGeonn
- February 11, 2021 at 2:43 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  ArrayPlease try reinstalling the Prerequisites from the Prereq directory of the installation media. Make sure you use Run as administrator to install.n
- February 11, 2021 at 6:39 pm
  
  angiekill1208
  Subscriber
  
  Thanks for your help, nI have uninstalled, then re-installed the prerequisites from the prereq directory. After that I ran setup as admin. Something is still wrong. I took snips of the process log after setup completed. Notice the error message (image 3)?nnThanks so much for your continued help n
- February 11, 2021 at 6:49 pm
  
  angiekill1208
  Subscriber
  
  I figured out how to view the .err file, so I figured I'd add a snip from that....nn
- February 11, 2021 at 8:12 pm
  
  angiekill1208
  Subscriber
  
  Array , Array : I added a couple updates above, can you take a look , pleasennThanks n
- February 12, 2021 at 10:37 pm
  
  angiekill1208
  Subscriber
  
  I got it resolved. For anyone else having the same issue, here's what worked for me:nFollow method 4 from this link:https://softwarekeep.com/help-center/how-to-fix-the-vcruntime140dll-is-missing-error-on-windows-10nBUT use THIS .dll file downloadhttps://www.dll-files.com/vcruntime140_1.dll.htmlnCheers!nn

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