Discovery Import

Discovery Import

Problem to import a step file in Spaceclaim

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    • ybiran
      Subscriber
      ūüõą This post originally contained file attachments which have been removed in compliance with the updated Ansys Learning Forum Terms & Conditions

      Hello,

      I have a client who has a problem importing a step file from one of his suppliers. SpaceClaim refuses to open it.
      I tried with another software able to open the steps and it worked (see attached image)
      You will find an example of the file in attachment.
      Do you know where the problem can come from?

      Best regards 

      Yohann

    • Charudatta Bandgar
      Subscriber

      Hello NOVACAD

      Let me look into this, I will get back to you.

      Regards.

    • Charudatta Bandgar
      Subscriber

      Hello NOVACAD

       

      Is it possible to get the file in a native file format or in some other format. 203/214/242 are the step file formats that are supported, can you check if the files are saved with this?

      Regards.

    • ybiran
      Subscriber

      Hello, 

      The file has been downloaded directly on the website of a standard elements supplier, so I can't know the source of the STEP file and its extension type. In the step extension, is there any other extension than 203, 214 or 242?
      After that it's a step file that can be opened in other drawing softwares so it's strange that Spaceclaim can't open it. If I export the file from the other drawing software to re-export in step, it works.
      But for the time being, the client has no other software than Spaceclaim at hand...

      Regards

      • Charudatta Bandgar
        Subscriber

        NOVACAD That could be one of the things,  I will confirm if that can be checked. 

        Regards.

    • rg
      Subscriber

      Hello Charudatta Bandgar

      I have some STEP files that opening them with the 2021R1 version of SpaceClaim open without geometry, while with the previous versions they open correctly

      Why?

      Best Regards

      • Charudatta Bandgar
        Subscriber

        Roberto Can you share the files over mail?

        Regards.

      • rg
        Subscriber

        Charudatta Bandgar Hello

        I sent it to you

        Best Regards

    • rg
      Subscriber

      Hello Charudatta Bandgar

      Does the problem happen to you too?

      Best Regards

    • rg
      Subscriber

      Hello Charudatta Bandgar

      Do you have any news regarding the problem? The customer asks for news

      Best Regards

      • Charudatta Bandgar
        Subscriber

        Roberto Hello 

        I have not heard back yet, I will reinitiate the discussion once again and get you some answers as soon as possible. Apologies for the inconvinience.

        Regards.

    • rg
      Subscriber

      Hello Charudatta Bandgar

      In the latest version of Spaceclaim the problem does not occur

      • rg
        Subscriber

        But it's random, sometimes it works, sometimes it doesn't

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