Problem unable to locate prereq\2019vcredist

Problem unable to locate prereq\2019vcredist_x64.exe

- February 6, 2023 at 9:50 am
  
  Lara Martinez
  Subscriber
  
  Hello! Im dowloading Ansys and first it gave me the following error.
  I dowloaded this on https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
  and dowloaded on the computer. But now a new fail shows up saying "ERROR --> Unable to locate C:\Program Files\ANSYS Inc\ANSYS
  Student\v231\prereq\2019vcredist_x64.exe
  Do you wish to continue with the installation?"
  I adjunct the folder where I have installed the microsoft visual. I hope someone can hel me!! Thanks a lot
- February 15, 2023 at 2:17 pm
  
  ANSYS_MMadore
  Ansys Employee
  
  Please uninstall, then be sure delete the installation directory completely. Next, reinstall ANSYS Student, be sure to use right-click -> Run as administrator. If you encounter the same error with installation of prerequisites, select No and see if the install will proceed. You can then run the prerequisite installations separately from the prereq directory.

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