Problem while installing

- July 29, 2023 at 2:57 pm
  
  Bhavik Boghra
  Subscriber
  
  I am not able to install student version software it gives below security message.
  
  Request name electronics_desktop does not exist in the licensing pool.
  System clock has been set back.
  Feature
  electronics_desktop
  License path
  C
  \Users\BSQUARE\AppData\Local\Temp\\b3234973-4851-4799-b28e-f2ec201ebf90;
  FlexNet Licensing error
  -88,309
- July 29, 2023 at 3:06 pm
  
  Bhavik Boghra
  Subscriber
- August 1, 2023 at 11:21 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Bhavik,
  Please scan through all the files in your PC and delete any files that are of past date and time.
- August 1, 2023 at 11:26 am
  
  Bhavik Boghra
  Subscriber
  
  I am not getting you .. all the files are past dated. we can't make in future date
- August 1, 2023 at 11:36 am
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Bhavik,
  Please scan through all the files on your PC and delete any files that are of future date and time.
  
  You can refer to this KM: #2046797 - Esterel - License: Why do I get an error (ansys.com)
  
  WARNING: We advise that you consult with a qualified computer systems professional before making modifications to files. ANSYS cannot guarantee results from mistakes made while following these instructions. Therefore, use caution and proceed at your own risk.
  
  Error Message: System clock has been set back
  
  Comments: FLEXlm checks the dates of files in certain directories. If it finds files that have dates into the future, the license key will not work.
  
  Resolution: Locate files that are dated into the future and change the date.
  
  You can search for file options under Windows search and select File explorer Options > View tab, select button for Show hidden files and folder
  
  Uncheck box for Hide protected Operating System files
  
  Then from Windows search, type search and select Windows search options > Choose the enhanced search option, remove any excluded folder (do an entire search)
  
  You can also specify date range starting from today to 2050 or so on.
- August 1, 2023 at 12:23 pm
  
  Bhavik Boghra
  Subscriber
  
  no any files are dated in future
- August 1, 2023 at 12:53 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Bhavik,
  Please check the system clock is/was not set to BACKWARDS.
- August 1, 2023 at 12:58 pm
  
  Bhavik Boghra
  Subscriber
  
  No System clock is all good. It set tu current timezone.
- August 1, 2023 at 1:23 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi Bhavik,
  Please try OS reimagining.

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